Zeit für Brot
Schichtleitung Verkauf(m/w/x)
Full-time/Part-timeOn-siteSenior
Potsdam
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Overseeing front-of-house service and customer experience during shifts. Supervisory hospitality experience required. Free staff meals and discounts at company locations.
Requirements
- Hospitality or restaurant service experience, ideally supervisory/team lead
- Solid understanding of front-of-house operations
- Passion for delivering great customer service
- Strong interpersonal and communication skills
- Leading by example
- Fostering positive team spirit
- Calmness and organization under pressure
- Ability to work in fast-paced environment
- Basic knowledge of food safety and hygiene
- Willingness to work evenings, weekends, and holidays
- Flexible schedule
Tasks
- Support daily restaurant operations during your shift
- Focus on efficient front-of-house service
- Lead and motivate the service team
- Deliver excellent customer experiences
- Assist with team training and onboarding
- Uphold service standards
- Ensure consistency across shifts
- Monitor inventory
- Communicate stock needs to management
- Maintain service flow
- Ensure company policies are followed
- Ensure hygiene standards are followed
- Ensure safety protocols are followed
- Engage with guests to ensure satisfaction
- Handle minor complaints professionally
- Escalate complex issues to the manager
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- English – Business Fluent
Benefits
Free or Subsidized Food
- Free staff meal
Corporate Discounts
- Discounts at Wen Cheng locations
Public Transport Subsidies
- Discount on BVG tickets
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Wen Cheng and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Overseeing front-of-house service and customer experience during shifts. Supervisory hospitality experience required. Free staff meals and discounts at company locations.
Requirements
- Hospitality or restaurant service experience, ideally supervisory/team lead
- Solid understanding of front-of-house operations
- Passion for delivering great customer service
- Strong interpersonal and communication skills
- Leading by example
- Fostering positive team spirit
- Calmness and organization under pressure
- Ability to work in fast-paced environment
- Basic knowledge of food safety and hygiene
- Willingness to work evenings, weekends, and holidays
- Flexible schedule
Tasks
- Support daily restaurant operations during your shift
- Focus on efficient front-of-house service
- Lead and motivate the service team
- Deliver excellent customer experiences
- Assist with team training and onboarding
- Uphold service standards
- Ensure consistency across shifts
- Monitor inventory
- Communicate stock needs to management
- Maintain service flow
- Ensure company policies are followed
- Ensure hygiene standards are followed
- Ensure safety protocols are followed
- Engage with guests to ensure satisfaction
- Handle minor complaints professionally
- Escalate complex issues to the manager
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- English – Business Fluent
Benefits
Free or Subsidized Food
- Free staff meal
Corporate Discounts
- Discounts at Wen Cheng locations
Public Transport Subsidies
- Discount on BVG tickets
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Wen Cheng and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Wen Cheng
Industry
Food
Description
Wen Cheng offers traditional Chinese hand-pulled noodles, blending craftsmanship with modern techniques for a unique gastronomic experience.
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