roadsurfer
Kundenservice / Station Specialist(m/w/x)
Full-timeTemporary contractOn-siteJunior
Stuttgart, Korntal-Münchingen
from 32,000 - 32,400 / year
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Customer-facing role for global campervan rental leader, conducting check-ins/outs and RV sales demos. 1-3 years customer service or sales experience required. Commission opportunities, comprehensive sales and service training.
Requirements
- 1-3 years in customer service, sales, hospitality, rental, or automotive environments
- Strong communication and customer engagement skills
- Ability to understand and explain technical RV/vehicle systems
- Hands-on, adaptable, solution-oriented under pressure
- Organised, detail-focused, and proactive in managing leads or customers
- Driving License (Category B) required
- Able to stand, walk, and move around depot for extended periods
- Able to lift or carry light to moderate items (10–15 kg)
- Comfortable working outdoors in varying weather conditions
- Flexible to work weekends, holidays, and peak-season schedules
- Ability to interact with customers calmly and professionally
Tasks
- Champion customer experience for rentals
- Conduct check-ins and check-outs
- Provide rental briefings and ongoing support
- Handle service recovery and emergencies with empathy
- Perform professional RV sales demonstrations
- Showcase RV features and customer-specific needs
- Ensure smooth handovers and complete documentation
- Track leads, demos, and follow-ups in CRM
- Convert rental customers into sales opportunities
- Support RV Sales District and City Lead to meet targets
- Maintain knowledge of Indie Campers RV models
- Perform basic system demos (lighting, gas, etc.)
- Troubleshoot and escalate issues as needed
Work Experience
- 1 - 3 years
Education
- Compulsory education
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- CRM tools
- rental systems
- digital sales software
Benefits
Competitive Pay
- Competitive compensation
Bonuses & Incentives
- Commission opportunities
Learning & Development
- Sales training
- Product knowledge training
- Customer service training
- RV technical systems training
Career Advancement
- Career growth opportunities
Corporate Discounts
- Travel benefits
Company Vehicle
- Access to rental fleet
Startup Environment
- Dynamic working environment
Informal Culture
- Multicultural working environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Indie Campers and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Customer-facing role for global campervan rental leader, conducting check-ins/outs and RV sales demos. 1-3 years customer service or sales experience required. Commission opportunities, comprehensive sales and service training.
Requirements
- 1-3 years in customer service, sales, hospitality, rental, or automotive environments
- Strong communication and customer engagement skills
- Ability to understand and explain technical RV/vehicle systems
- Hands-on, adaptable, solution-oriented under pressure
- Organised, detail-focused, and proactive in managing leads or customers
- Driving License (Category B) required
- Able to stand, walk, and move around depot for extended periods
- Able to lift or carry light to moderate items (10–15 kg)
- Comfortable working outdoors in varying weather conditions
- Flexible to work weekends, holidays, and peak-season schedules
- Ability to interact with customers calmly and professionally
Tasks
- Champion customer experience for rentals
- Conduct check-ins and check-outs
- Provide rental briefings and ongoing support
- Handle service recovery and emergencies with empathy
- Perform professional RV sales demonstrations
- Showcase RV features and customer-specific needs
- Ensure smooth handovers and complete documentation
- Track leads, demos, and follow-ups in CRM
- Convert rental customers into sales opportunities
- Support RV Sales District and City Lead to meet targets
- Maintain knowledge of Indie Campers RV models
- Perform basic system demos (lighting, gas, etc.)
- Troubleshoot and escalate issues as needed
Work Experience
- 1 - 3 years
Education
- Compulsory education
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- CRM tools
- rental systems
- digital sales software
Benefits
Competitive Pay
- Competitive compensation
Bonuses & Incentives
- Commission opportunities
Learning & Development
- Sales training
- Product knowledge training
- Customer service training
- RV technical systems training
Career Advancement
- Career growth opportunities
Corporate Discounts
- Travel benefits
Company Vehicle
- Access to rental fleet
Startup Environment
- Dynamic working environment
Informal Culture
- Multicultural working environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Indie Campers and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Indie Campers
Industry
Tourism
Description
The company is on a mission of making road trips available to everyone through a strong booking experience and high-quality road trips.
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