Soulhouse
Cluster Manager:in Operations(m/w/x)
Full-timeOn-siteSenior
Berlin
from 53,000 - 58,000 / year
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CYCycle Concepts Holding B.V.
Regional Manager - South & West Germany(m/w/x)
Berlin
Full-timeOn-siteExperienced
Nejo AI Summary
On-site quality assessments and performance coaching for multiple fitness studios at global fitness community operator. 2+ years managing multiple studios required. 30 days holiday allowance, partner discounts.
Requirements
- Based in Germany
- Fluency in German
- Excellent written and verbal communication skills in German and English
- Passion for hospitality and people
- Proven experience in managing multiple studios for at least 2 years
- Proven operational experience for at least 2 years in health and wellness industry
- Ability to motivate others on a team
- Problem-solving skills in high-stress situations
- Strong customer service skills
- Knowledge of maintenance and repair issues
- Knowledge of booking and planning systems and operational procedures
- Excellent time management skills
- Hands-on and proactive attitude
- Flexibility within studio opening hours
Tasks
- Lead monthly performance reviews with Studio Managers
- Conduct quarterly coaching and development reviews based on NPS, KPIs, and qualitative feedback
- Ensure studios meet cleanliness, service, brand standards, and operational excellence
- Perform at least one on-site visit per studio each month
- Use internal checklists to assess and enhance studio quality
- Own studio performance in the region against approved targets
- Monitor revenue, costs, and operational KPIs with the Head of Operations
- Collaborate with Studio Managers to create action plans if performance targets are not met
- Ensure follow-up, execution, and measurable improvement on action plans
- Prepare and present quarterly regional performance reviews to the Head of Operations
- Work with Studio Managers and Marketing to maximize class occupancy and member growth
- Identify underperforming studios and implement structured turnaround plans
- Contribute to improving processes, structures, and leadership capabilities as the business scales
- Log and follow up on all maintenance issues according to the reporting process
- Coordinate day-to-day maintenance and minor renovations
- Flag major maintenance needs or investment requests to the Head of Operations
- Onboard new Studio Managers with structured training and ongoing support
- Support Studio Managers with operational tasks as needed
- Act as interim operational lead for studios without a Studio Manager
- Take the operational lead in opening new studios until a Studio Manager is onboarded
Work Experience
- 2 - 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Flexible Working
- Flexible working hours
Purpose-Driven Work
- Autonomy in decision making
Corporate Discounts
- Partner discounts
Startup Environment
- Happy and healthy work environment
More Vacation Days
- Extended holiday allowance (30 days)
Career Advancement
- Opportunities for professional growth
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Cycle Concepts Holding B.V. and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
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CYCycle Concepts Holding B.V.
Regional Manager - South & West Germany(m/w/x)
Berlin
Full-timeOn-siteExperienced
Nejo AI Summary
On-site quality assessments and performance coaching for multiple fitness studios at global fitness community operator. 2+ years managing multiple studios required. 30 days holiday allowance, partner discounts.
Requirements
- Based in Germany
- Fluency in German
- Excellent written and verbal communication skills in German and English
- Passion for hospitality and people
- Proven experience in managing multiple studios for at least 2 years
- Proven operational experience for at least 2 years in health and wellness industry
- Ability to motivate others on a team
- Problem-solving skills in high-stress situations
- Strong customer service skills
- Knowledge of maintenance and repair issues
- Knowledge of booking and planning systems and operational procedures
- Excellent time management skills
- Hands-on and proactive attitude
- Flexibility within studio opening hours
Tasks
- Lead monthly performance reviews with Studio Managers
- Conduct quarterly coaching and development reviews based on NPS, KPIs, and qualitative feedback
- Ensure studios meet cleanliness, service, brand standards, and operational excellence
- Perform at least one on-site visit per studio each month
- Use internal checklists to assess and enhance studio quality
- Own studio performance in the region against approved targets
- Monitor revenue, costs, and operational KPIs with the Head of Operations
- Collaborate with Studio Managers to create action plans if performance targets are not met
- Ensure follow-up, execution, and measurable improvement on action plans
- Prepare and present quarterly regional performance reviews to the Head of Operations
- Work with Studio Managers and Marketing to maximize class occupancy and member growth
- Identify underperforming studios and implement structured turnaround plans
- Contribute to improving processes, structures, and leadership capabilities as the business scales
- Log and follow up on all maintenance issues according to the reporting process
- Coordinate day-to-day maintenance and minor renovations
- Flag major maintenance needs or investment requests to the Head of Operations
- Onboard new Studio Managers with structured training and ongoing support
- Support Studio Managers with operational tasks as needed
- Act as interim operational lead for studios without a Studio Manager
- Take the operational lead in opening new studios until a Studio Manager is onboarded
Work Experience
- 2 - 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Flexible Working
- Flexible working hours
Purpose-Driven Work
- Autonomy in decision making
Corporate Discounts
- Partner discounts
Startup Environment
- Happy and healthy work environment
More Vacation Days
- Extended holiday allowance (30 days)
Career Advancement
- Opportunities for professional growth
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Cycle Concepts Holding B.V. and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Cycle Concepts Holding B.V.
Industry
Other
Description
The company inspires people to be fit and happy through immersive fitness experiences, fostering a global community since 2015.
Not a perfect match?
- Soulhouse
Cluster Manager:in Operations(m/w/x)
Full-timeOn-siteSeniorBerlinfrom 53,000 - 58,000 / year - Holmes Place Health Clubs GmbH SOG
Head of Operations Boutique & Reformer Pilates(m/w/x)
Full-timeOn-siteSeniorBerlin - Soulhouse
Assistant Studio Manager:in mit Massage-Tätigkeit(m/w/x)
Full-timeOn-siteCareer ChangerMünchen, Berlinfrom 43,680 / year - Soulhouse
Assistant Studio Manager:in mit Massage-Tätigkeit(m/w/x)
Full-timeOn-siteCareer ChangerBerlinfrom 43,680 / year - AccorHotel
General Manager(m/w/x)
Full-timeOn-siteManagementBerlin