Rex Technologies GmbH
Praxismanager:in(m/w/x)
Full-timeOn-siteManagement
Düsseldorf
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ANAniCura Group
Referral Manager (Veterinary)(m/w/x)
Düsseldorf, Wiesbaden
from 95,000 / year
Full-timeOn-siteExperienced
Nejo AI Summary
You will elevate the veterinary referral journey by optimizing digital portals and building strong clinic partnerships. Your work ensures a seamless process that grows the network and satisfaction.
Requirements
- Experience as Operator in healthcare or similar
- Passion for pets and animal care
- Veterinary sector knowledge or strong affinity
- Relationship-building and excellent communication skills
- Results-driven focus on NPS and KPIs
- Willingness to work nationally and travel
- Leadership and influencing skills
- Enjoyment of delivering excellent client service
- Previous multi-site experience preferred
Tasks
- Implement and optimize the referral portal
- Improve workflows based on user feedback
- Implement the reception policy in the PMS
- Manage communication and reporting for referring veterinarians
- Ensure the delivery of timely referral reports
- Grow the referring clinic network and NPS
- Maintain and utilize the referring-vet database
- Identify growth opportunities across referral hospitals
- Prioritize clinic support with the operations team
- Update hospital websites with the marketing team
- Coordinate marketing activities to attract new referrers
- Identify and resolve structural referral issues
- Support clinics based on performance and capacity
- Coordinate the national referral network
- Improve patient flow between referral and hybrid clinics
- Monitor and deliver on key performance indicators
Education
High school diploma
Languages
English – Business Fluent
Tools & Technologies
NPSKPIs
Benefits
Purpose-Driven Work
- •Leadership role
- •Visible business impact
Other Benefits
- •Direct people management exposure
Startup Environment
- •High impact operational environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of AniCura Group and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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ANAniCura Group
Referral Manager (Veterinary)(m/w/x)
Düsseldorf, Wiesbaden
from 95,000 / year
Full-timeOn-siteExperienced
Nejo AI Summary
You will elevate the veterinary referral journey by optimizing digital portals and building strong clinic partnerships. Your work ensures a seamless process that grows the network and satisfaction.
Requirements
- Experience as Operator in healthcare or similar
- Passion for pets and animal care
- Veterinary sector knowledge or strong affinity
- Relationship-building and excellent communication skills
- Results-driven focus on NPS and KPIs
- Willingness to work nationally and travel
- Leadership and influencing skills
- Enjoyment of delivering excellent client service
- Previous multi-site experience preferred
Tasks
- Implement and optimize the referral portal
- Improve workflows based on user feedback
- Implement the reception policy in the PMS
- Manage communication and reporting for referring veterinarians
- Ensure the delivery of timely referral reports
- Grow the referring clinic network and NPS
- Maintain and utilize the referring-vet database
- Identify growth opportunities across referral hospitals
- Prioritize clinic support with the operations team
- Update hospital websites with the marketing team
- Coordinate marketing activities to attract new referrers
- Identify and resolve structural referral issues
- Support clinics based on performance and capacity
- Coordinate the national referral network
- Improve patient flow between referral and hybrid clinics
- Monitor and deliver on key performance indicators
Education
High school diploma
Languages
English – Business Fluent
Tools & Technologies
NPSKPIs
Benefits
Purpose-Driven Work
- •Leadership role
- •Visible business impact
Other Benefits
- •Direct people management exposure
Startup Environment
- •High impact operational environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of AniCura Group and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
AniCura Group
Industry
Healthcare
Description
Mars Veterinary Health (MVH) Europe is a family of leading veterinary care providers committed to creating a better world for pets.
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