The AI Job Search Engine
Referral Manager(m/w/x)
Description
You will elevate the veterinary referral journey by optimizing digital workflows and building strong partnerships with clinics to drive measurable growth and professional satisfaction.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience as Operator in healthcare or similar
- •Passion for pets and animal care
- •Veterinary sector knowledge and medicine affinity
- •Relationship-building and stakeholder management skills
- •Results-driven focus on NPS and KPIs
- •Willingness to work nationally and travel
- •Leadership and influencing skills
- •Enjoyment of delivering excellent client service
- •Previous multi-site experience preferred
Tasks
- •Implement referral processes and portal workflows
- •Improve workflows using feedback from users and referrers
- •Implement reception policies within the PMS
- •Manage communication and reporting for referring veterinarians
- •Ensure the delivery of timely referral reports
- •Expand the referring clinic network and improve NPS
- •Maintain and utilize the referring-vet database effectively
- •Identify growth opportunities across referral hospitals
- •Prioritize clinic support alongside Area Operations Directors
- •Provide focused attention to high-need clinics
- •Update hospital websites with the marketing team
- •Coordinate marketing activities to attract new referrers
- •Identify and resolve structural referral issues
- •Support clinics based on performance and capacity
- •Facilitate collaboration between referral and hybrid clinics
- •Coordinate the national referral network
- •Maintain accountability for all referral KPIs
Tools & Technologies
Languages
English – Business Fluent
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Referral Manager(m/w/x)
The AI Job Search Engine
Description
You will elevate the veterinary referral journey by optimizing digital workflows and building strong partnerships with clinics to drive measurable growth and professional satisfaction.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience as Operator in healthcare or similar
- •Passion for pets and animal care
- •Veterinary sector knowledge and medicine affinity
- •Relationship-building and stakeholder management skills
- •Results-driven focus on NPS and KPIs
- •Willingness to work nationally and travel
- •Leadership and influencing skills
- •Enjoyment of delivering excellent client service
- •Previous multi-site experience preferred
Tasks
- •Implement referral processes and portal workflows
- •Improve workflows using feedback from users and referrers
- •Implement reception policies within the PMS
- •Manage communication and reporting for referring veterinarians
- •Ensure the delivery of timely referral reports
- •Expand the referring clinic network and improve NPS
- •Maintain and utilize the referring-vet database effectively
- •Identify growth opportunities across referral hospitals
- •Prioritize clinic support alongside Area Operations Directors
- •Provide focused attention to high-need clinics
- •Update hospital websites with the marketing team
- •Coordinate marketing activities to attract new referrers
- •Identify and resolve structural referral issues
- •Support clinics based on performance and capacity
- •Facilitate collaboration between referral and hybrid clinics
- •Coordinate the national referral network
- •Maintain accountability for all referral KPIs
Tools & Technologies
Languages
English – Business Fluent
About the Company
AniCura Group
Industry
Healthcare
Description
Mars Veterinary Health (MVH) Europe is a family of leading veterinary care providers committed to creating a better world for pets.
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