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Professional Services Lead(m/w/x)
Designing and piloting next-gen managed trading services for fashion e-commerce. Hands-on marketplace operations and article data expertise required. Employee shares program, 40% off fashion products.
Requirements
- Hands-on expertise in marketplace operations and article data
- Thrives in ambiguity and building processes from scratch
- Ability to communicate with developers and customers
- Entrepreneurial mindset with focus on speed-to-value and customer feedback
Tasks
- Design and pilot next-generation Managed Trading Services
- Define service levels, standard operating procedures, and value propositions
- Lead cross-functional teams to build and launch new services
- Ensure services deliver verifiable customer value during the pilot phase
- Translate Tradebyte’s fashion and lifestyle expertise into scalable service products
- Decide on internal resource allocation and ecosystem alliances for service delivery
- Serve as the primary internal power user for the Product team
- Translate manual service requirements into scalable, automated tooling
- Develop pricing and commercial models for services
- Document and lead the operational handover to Customer Operations and Service
- Support strategic matchmaking to help brands overcome operational hurdles
- Stay ahead of industry trends in Retail Media and Marketplace operations
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Competitive Pay
- Employee shares program
Corporate Discounts
- 40% off fashion and beauty products
- 30% off Lounge by Zalando
- External partner discounts
Purpose-Driven Work
- 2 paid volunteering days
Flexible Working
- Hybrid working model
Workation & Sabbatical
- Work from abroad up to 30 days
More Vacation Days
- 27 days of vacation
Other Benefits
- Relocation assistance
Family Support
- Family services
Healthcare & Fitness
- Health and wellbeing options
Mental Health Support
- Mental health support
Learning & Development
- Training offerings
Mentorship & Coaching
- Biannual peer-to-peer review
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Noch nicht perfekt?
- Tradebyte Software GmbHVollzeitmit HomeofficeSeniorAnsbach
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Professional Services Lead(m/w/x)
Designing and piloting next-gen managed trading services for fashion e-commerce. Hands-on marketplace operations and article data expertise required. Employee shares program, 40% off fashion products.
Requirements
- Hands-on expertise in marketplace operations and article data
- Thrives in ambiguity and building processes from scratch
- Ability to communicate with developers and customers
- Entrepreneurial mindset with focus on speed-to-value and customer feedback
Tasks
- Design and pilot next-generation Managed Trading Services
- Define service levels, standard operating procedures, and value propositions
- Lead cross-functional teams to build and launch new services
- Ensure services deliver verifiable customer value during the pilot phase
- Translate Tradebyte’s fashion and lifestyle expertise into scalable service products
- Decide on internal resource allocation and ecosystem alliances for service delivery
- Serve as the primary internal power user for the Product team
- Translate manual service requirements into scalable, automated tooling
- Develop pricing and commercial models for services
- Document and lead the operational handover to Customer Operations and Service
- Support strategic matchmaking to help brands overcome operational hurdles
- Stay ahead of industry trends in Retail Media and Marketplace operations
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Competitive Pay
- Employee shares program
Corporate Discounts
- 40% off fashion and beauty products
- 30% off Lounge by Zalando
- External partner discounts
Purpose-Driven Work
- 2 paid volunteering days
Flexible Working
- Hybrid working model
Workation & Sabbatical
- Work from abroad up to 30 days
More Vacation Days
- 27 days of vacation
Other Benefits
- Relocation assistance
Family Support
- Family services
Healthcare & Fitness
- Health and wellbeing options
Mental Health Support
- Mental health support
Learning & Development
- Training offerings
Mentorship & Coaching
- Biannual peer-to-peer review
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Tradebyte Software GmbH
Industry
IT
Description
The company works with major players in e-commerce, focusing on creating a supportive and empowering workplace.
Noch nicht perfekt?
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