Redcare Pharmacy
Senior / Principal Product Manager – Search Experience(m/w/x)
Full-timeWith HomeofficeSenior
Köln
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RERedcare Pharmacy
Product Director for Conversational AI(m/w/x)
Köln
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Driving conversational AI product strategy for Europe's No.1 e-pharmacy, redesigning customer service with AI-powered agent tools. Strong leadership in AI product domains, scaling AI-driven products required. Work from home up to 20 days/year in EU, individual work location arrangement.
Requirements
- Strong leadership experience in AI or conversational product domains, ideally within customer service or contact centre environments
- Experience building and scaling AI-driven products, with solid understanding of intent classification, dialogue flows, or LLM-based systems
- Experience working at the intersection of product and operations, translating real-world constraints into scalable solutions
- Experience leading and developing teams of Product Managers, comfortable operating in complex, cross-functional environments
Tasks
- Define and drive product strategy for conversational AI
- Lead development of AI-powered agent tools
- Redesign customer service and pharma processes with AI
- Shape end-to-end self-service experience
- Establish and evolve measurement framework
- Manage cross-functional collaboration across teams
- Lead a team of Product Managers
- Ensure fast, accurate, and safe AI systems in healthcare
- Improve agent efficiency and focus on high-value cases
- Automate workflows and integrate operations
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- AI
- conversational product
- intent classification
- dialogue flows
- LLM-based systems
Benefits
Flexible Working
- Work from home up to 20 days/year in EU
- Individual work location arrangement
Learning & Development
- Support for individual development
- External trainings
Team Events
- Teambuilding events
- Company parties
Retirement Plans
- Company pension plan
- External pension consultant
Mental Health Support
- Quick and professional help from psychologists
- Anonymous and free mental health support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Redcare Pharmacy and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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RERedcare Pharmacy
Product Director for Conversational AI(m/w/x)
Köln
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Driving conversational AI product strategy for Europe's No.1 e-pharmacy, redesigning customer service with AI-powered agent tools. Strong leadership in AI product domains, scaling AI-driven products required. Work from home up to 20 days/year in EU, individual work location arrangement.
Requirements
- Strong leadership experience in AI or conversational product domains, ideally within customer service or contact centre environments
- Experience building and scaling AI-driven products, with solid understanding of intent classification, dialogue flows, or LLM-based systems
- Experience working at the intersection of product and operations, translating real-world constraints into scalable solutions
- Experience leading and developing teams of Product Managers, comfortable operating in complex, cross-functional environments
Tasks
- Define and drive product strategy for conversational AI
- Lead development of AI-powered agent tools
- Redesign customer service and pharma processes with AI
- Shape end-to-end self-service experience
- Establish and evolve measurement framework
- Manage cross-functional collaboration across teams
- Lead a team of Product Managers
- Ensure fast, accurate, and safe AI systems in healthcare
- Improve agent efficiency and focus on high-value cases
- Automate workflows and integrate operations
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- AI
- conversational product
- intent classification
- dialogue flows
- LLM-based systems
Benefits
Flexible Working
- Work from home up to 20 days/year in EU
- Individual work location arrangement
Learning & Development
- Support for individual development
- External trainings
Team Events
- Teambuilding events
- Company parties
Retirement Plans
- Company pension plan
- External pension consultant
Mental Health Support
- Quick and professional help from psychologists
- Anonymous and free mental health support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Redcare Pharmacy and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Redcare Pharmacy
Industry
Pharmaceuticals
Description
Redcare Pharmacy is Europe’s No.1 e-pharmacy, focused on creating a healthy, collaborative work environment and innovative healthcare solutions.
Not a perfect match?
- Redcare Pharmacy
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Ciso(m/w/x)
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Full-timeWith HomeofficeSeniorKöln