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Intercom
15d ago

Product Design Director(m/w/x)

Berlin
Full-timeWith Home OfficeExperienced
AI/ML

Description

As a Product Design Director, you will lead a talented design team and collaborate closely with product and engineering leaders to drive innovative solutions. Your hands-on approach and commitment to high-quality design will help shape the future of AI-driven customer support.

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Requirements

  • •Leadership of high-performing design teams
  • •Coaching and developing designers at all levels
  • •Ownership of execution across product line and features
  • •Partnership with Product and Engineering leadership
  • •Ability to thrive in ambiguous environments
  • •Track record of shipping great software
  • •Strong visual sensibility and high standards for craft
  • •Demonstrated product taste
  • •Need for certainty and clear structures
  • •Proactivity and initiative in making things happen
  • •Attention to detail and striving for excellence
  • •Adaptability to new software development practices
  • •Drive to push boundaries of product design

Work Experience

approx. 1 - 4 years

Tasks

  • •Lead and inspire a team of designers and design leaders
  • •Partner with product and engineering leaders to align strategy
  • •Drive decisions and unblock delivery within the product division
  • •Set and maintain high standards for design quality
  • •Solve design problems from first principles
  • •Guide the team in making tough decisions and focusing on outcomes
  • •Amplify design quality by noticing details and pushing for excellence
  • •Foster a high-trust team culture based on feedback and growth
  • •Stay hands-on by reviewing designs and participating in critiques
  • •Ensure the team delivers high-quality work consistently
  • •Hire exceptional talent and support team development
  • •Collaborate with design leaders to implement necessary structure
  • •Build strong partnerships with product and engineering leadership
  • •Help designers address meaningful customer problems
  • •Shape the company's approach to product development in the AI era

Languages

English – Business Fluent

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