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Principal BPO Solution Architect(m/w/x)
Designing end-to-end BPO solutions and AI-native architecture for BFSI, Insurance, or Retail clients. Presale experience with end-to-end solutioning deals required. Engagement with 75% of Fortune Global 100 companies.
Requirements
- Multiple years of experience in Solution Architecture
- Strong understanding of digital transformation and BPO/BPS
- Presale experience of solutioning deals from start to finish
- Industry knowledge in BFSI, Insurance, or Retail
- Experience in designing automation workflows or BPaaS models
- Excellent client-facing communication and executive storytelling skills
- Familiarity with AI/ML concepts
- Excellent German and English language skills
Tasks
- Lead the design of end-to-end business process solutions
- Act as a bridge between client stakeholders, product teams, and engineers
- Map current-state operations
- Co-create future-state AI-native architecture
- Understand client workflows and pain points
- Architect AI-native solutions using modular agentic platforms
- Define data and process models with ontology and ML teams
- Drive roadmap alignment between domain priorities and tech capabilities
- Present solutions to C-level stakeholders
- Collaborate with the Sales team in Germany and global Solution team members
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
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Principal BPO Solution Architect(m/w/x)
Designing end-to-end BPO solutions and AI-native architecture for BFSI, Insurance, or Retail clients. Presale experience with end-to-end solutioning deals required. Engagement with 75% of Fortune Global 100 companies.
Requirements
- Multiple years of experience in Solution Architecture
- Strong understanding of digital transformation and BPO/BPS
- Presale experience of solutioning deals from start to finish
- Industry knowledge in BFSI, Insurance, or Retail
- Experience in designing automation workflows or BPaaS models
- Excellent client-facing communication and executive storytelling skills
- Familiarity with AI/ML concepts
- Excellent German and English language skills
Tasks
- Lead the design of end-to-end business process solutions
- Act as a bridge between client stakeholders, product teams, and engineers
- Map current-state operations
- Co-create future-state AI-native architecture
- Understand client workflows and pain points
- Architect AI-native solutions using modular agentic platforms
- Define data and process models with ontology and ML teams
- Drive roadmap alignment between domain priorities and tech capabilities
- Present solutions to C-level stakeholders
- Collaborate with the Sales team in Germany and global Solution team members
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
NTT DATA
Industry
IT
Description
NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100.
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