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Client relationship development with CRM for a luxury fashion house, cross-selling across all product categories. Fluency in spoken German and English required. Direct engagement with high-end clientele, exposure to global fashion trends.
Requirements
- Excellent communication and interpersonal skills
- Strong sales and negotiation skills
- Passion for luxury fashion trends and understanding of luxury retail market
- Fluency in spoken German and English
Tasks
- Welcome and serve customers to provide an excellent in-store experience
- Maintain and develop client relationships using CRM and digital tools
- Engage in cross-selling across all departments to maximize sales opportunities
- Stay updated on fashion trends and competitor activities
- Demonstrate brand and product knowledge
- Handle customer complaints effectively, involving the line manager when necessary
- Ensure high standards of shop floor and visual display according to company guidelines
- Contribute to maintaining security and preventing product theft
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
Not a perfect match?
- Prada S.p.A.Full-timeOn-siteNot specifiedMünchenfrom USD 80,000 - 100,000 / year
- Dolce & Gabbana S.r.l.
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Full-timeOn-siteJuniorMünchen - Valentino
Client Advisor(m/w/x)
Full-timeOn-siteNot specifiedMünchen
Client relationship development with CRM for a luxury fashion house, cross-selling across all product categories. Fluency in spoken German and English required. Direct engagement with high-end clientele, exposure to global fashion trends.
Requirements
- Excellent communication and interpersonal skills
- Strong sales and negotiation skills
- Passion for luxury fashion trends and understanding of luxury retail market
- Fluency in spoken German and English
Tasks
- Welcome and serve customers to provide an excellent in-store experience
- Maintain and develop client relationships using CRM and digital tools
- Engage in cross-selling across all departments to maximize sales opportunities
- Stay updated on fashion trends and competitor activities
- Demonstrate brand and product knowledge
- Handle customer complaints effectively, involving the line manager when necessary
- Ensure high standards of shop floor and visual display according to company guidelines
- Contribute to maintaining security and preventing product theft
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
About the Company
Prada Group
Industry
Fashion
Description
The company is a world leader in the luxury sector, known for its commitment to luxury, style, and innovation.
Not a perfect match?
- Prada S.p.A.
Client Advisor(m/w/x)
Full-timeOn-siteNot specifiedMünchenfrom USD 80,000 - 100,000 / year - Dolce & Gabbana S.r.l.
Client Advisor(m/w/x)
Full-timeOn-siteExperiencedMünchen - Mytheresa.com GmbH
Client Advisor(m/w/x)
Full-timeOn-siteJuniorMünchen - Valentino
Client Advisor(m/w/x)
Full-timeOn-siteNot specifiedMünchen