AVOW GmbH
People Operations Manager(m/w/x)
Full-timeOn-siteManagement
Berlin
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CACardmarket
Payment Operations Specialist(m/w/x)
Berlin
from 40,000 - 48,000 / year
Full-timeOn-siteExperienced
Nejo AI Summary
Monitoring payment transactions and handling user payouts for a global marketplace. Marketplace or platform experience in financial operations required. Five weeks vacation, public transport ticket, and learning budget.
Requirements
- Marketplace or platform experience in financial operations, digital payments, or treasury
- Experience in online marketplace, SaaS platform, or multi-merchant e-commerce
- Direct experience with multi-party payment architectures
- Exceptional analytical skills for transaction failures or reconciliation gaps
- Detail orientation
- Strong verbal and written communication skills
- Ability to bridge technical payment logic with internal and external partners
- Excellent written and spoken English
- Additional languages welcome
- Presence in Berlin
- Valid work permit
Tasks
- Monitor payment transactions
- Handle user payouts
- Reconcile payment data
- Investigate discrepancies
- Support KYC and compliance processes
- Act as key contact for payment providers and internal stakeholders
- Manage daily transaction reconciliation
- Ensure internal records match PSP and banking data
- Oversee incoming and outgoing payment flows
- Process customer deposits, withdrawals, and refunds
- Maintain user wallet balances
- Conduct final seller onboarding reviews
- Ensure account applications meet marketplace requirements
- Escalate cases requiring additional verification
- Manage payment disputes and chargebacks
- Coordinate investigations with internal teams and payment providers
- Support fraud prevention efforts
- Serve as operational point of contact for payment providers
- Coordinate issue resolution and operational requests
- Handle compliance-related inquiries
- Collaborate with Customer Support
- Investigate payment-related issues
- Assist with customer complaints
- Provide operational expertise
- Ensure accurate and timely resolution of complex payment cases
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- English – Native
Benefits
Public Transport Subsidies
- Germany-wide public transport ticket
Additional Allowances
- Lunch allowance
Snacks & Drinks
- Free drinks and snacks
Learning & Development
- Annual learning budget
Healthcare & Fitness
- Urban Sports Club membership
Mental Health Support
- Psychological support
Informal Culture
- Women of Cardmarket & LGBTQIA+ Group
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Cardmarket and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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CACardmarket
Payment Operations Specialist(m/w/x)
Berlin
from 40,000 - 48,000 / year
Full-timeOn-siteExperienced
Nejo AI Summary
Monitoring payment transactions and handling user payouts for a global marketplace. Marketplace or platform experience in financial operations required. Five weeks vacation, public transport ticket, and learning budget.
Requirements
- Marketplace or platform experience in financial operations, digital payments, or treasury
- Experience in online marketplace, SaaS platform, or multi-merchant e-commerce
- Direct experience with multi-party payment architectures
- Exceptional analytical skills for transaction failures or reconciliation gaps
- Detail orientation
- Strong verbal and written communication skills
- Ability to bridge technical payment logic with internal and external partners
- Excellent written and spoken English
- Additional languages welcome
- Presence in Berlin
- Valid work permit
Tasks
- Monitor payment transactions
- Handle user payouts
- Reconcile payment data
- Investigate discrepancies
- Support KYC and compliance processes
- Act as key contact for payment providers and internal stakeholders
- Manage daily transaction reconciliation
- Ensure internal records match PSP and banking data
- Oversee incoming and outgoing payment flows
- Process customer deposits, withdrawals, and refunds
- Maintain user wallet balances
- Conduct final seller onboarding reviews
- Ensure account applications meet marketplace requirements
- Escalate cases requiring additional verification
- Manage payment disputes and chargebacks
- Coordinate investigations with internal teams and payment providers
- Support fraud prevention efforts
- Serve as operational point of contact for payment providers
- Coordinate issue resolution and operational requests
- Handle compliance-related inquiries
- Collaborate with Customer Support
- Investigate payment-related issues
- Assist with customer complaints
- Provide operational expertise
- Ensure accurate and timely resolution of complex payment cases
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- English – Native
Benefits
Public Transport Subsidies
- Germany-wide public transport ticket
Additional Allowances
- Lunch allowance
Snacks & Drinks
- Free drinks and snacks
Learning & Development
- Annual learning budget
Healthcare & Fitness
- Urban Sports Club membership
Mental Health Support
- Psychological support
Informal Culture
- Women of Cardmarket & LGBTQIA+ Group
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Cardmarket and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Cardmarket
Industry
Retail
Description
Cardmarket connects people from all continents, fostering a workplace where passion, trust, and personal responsibility are key. They value open communication and aim for a diverse and inclusive team.
Not a perfect match?
- AVOW GmbH
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