Tradebyte Software GmbH
Senior Success Manager - Flagship Accounts(m/w/x)
Full-timeWith HomeofficeSenior
Ansbach
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TRTradebyte
Operations Manager - Flagship Accounts(m/w/x)
Ansbach
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Managing operations for major e-commerce players and fashion brands, resolving technical issues via ticketing systems. 2+ years in account/operations management and XML/CSV familiarity required. Employee shares program, 40% Zalando discount, 2 paid volunteering days.
Requirements
- At least 2 years of experience as Operations Manager, Technical Account Manager, or similar role
- Familiarity with XML and CSV
- Eagerness to solve complex data integration problems
- High level of autonomy when learning new tools
- Advantageous experience with Salesforce Service Cloud or similar ticketing systems
- Motivated, organized, and detail-oriented team player
- Empathy towards customers
- Fluent English skills
- Optional German skills
- Comfort with face-to-face customer interactions and workshops
- Ability to build strong personal relationships with stakeholders
- Willingness to travel for on-site workshops
Tasks
- Act as the primary contact for enterprise customers and sales channels
- Research and resolve technical issues independently
- Escalate complex problems to 2nd Level Support
- Drive incident resolution and identify root causes
- Manage customer communication via ticketing systems and meetings
- Collaborate with Product Management on software optimizations
- Monitor customer integration processes using internal tools
- Lead regular meetings to discuss operational solutions
- Build strong stakeholder relationships through on-site workshops
- Engage actively with cross-functional team members
Work Experience
2 years
Education
Bachelor's degreeORMaster's degree
Languages
English – Business FluentGerman – Basic
Tools & Technologies
XMLCSVSalesforce Service Cloudticketing systems
Benefits
Competitive Pay
- •Employee shares program
Corporate Discounts
- •40% Zalando discount
- •30% Lounge discount
- •External partner discounts
Purpose-Driven Work
- •2 paid volunteering days
More Vacation Days
- •27 days of vacation
Other Benefits
- •Relocation assistance
Family Support
- •Family counseling and support
Healthcare & Fitness
- •Health and wellbeing options
Mental Health Support
- •Mental health support
Learning & Development
- •Training offerings
Mentorship & Coaching
- •Biannual peer-to-peer review
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Tradebyte and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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TRTradebyte
Operations Manager - Flagship Accounts(m/w/x)
Ansbach
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Managing operations for major e-commerce players and fashion brands, resolving technical issues via ticketing systems. 2+ years in account/operations management and XML/CSV familiarity required. Employee shares program, 40% Zalando discount, 2 paid volunteering days.
Requirements
- At least 2 years of experience as Operations Manager, Technical Account Manager, or similar role
- Familiarity with XML and CSV
- Eagerness to solve complex data integration problems
- High level of autonomy when learning new tools
- Advantageous experience with Salesforce Service Cloud or similar ticketing systems
- Motivated, organized, and detail-oriented team player
- Empathy towards customers
- Fluent English skills
- Optional German skills
- Comfort with face-to-face customer interactions and workshops
- Ability to build strong personal relationships with stakeholders
- Willingness to travel for on-site workshops
Tasks
- Act as the primary contact for enterprise customers and sales channels
- Research and resolve technical issues independently
- Escalate complex problems to 2nd Level Support
- Drive incident resolution and identify root causes
- Manage customer communication via ticketing systems and meetings
- Collaborate with Product Management on software optimizations
- Monitor customer integration processes using internal tools
- Lead regular meetings to discuss operational solutions
- Build strong stakeholder relationships through on-site workshops
- Engage actively with cross-functional team members
Work Experience
2 years
Education
Bachelor's degreeORMaster's degree
Languages
English – Business FluentGerman – Basic
Tools & Technologies
XMLCSVSalesforce Service Cloudticketing systems
Benefits
Competitive Pay
- •Employee shares program
Corporate Discounts
- •40% Zalando discount
- •30% Lounge discount
- •External partner discounts
Purpose-Driven Work
- •2 paid volunteering days
More Vacation Days
- •27 days of vacation
Other Benefits
- •Relocation assistance
Family Support
- •Family counseling and support
Healthcare & Fitness
- •Health and wellbeing options
Mental Health Support
- •Mental health support
Learning & Development
- •Training offerings
Mentorship & Coaching
- •Biannual peer-to-peer review
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Tradebyte and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Tradebyte
Industry
Retail
Description
Tradebyte works with major e-commerce players, including fashion brands and online retailers, aiming to create a supportive and empowering workplace.
Not a perfect match?
- Tradebyte Software GmbH
Senior Success Manager - Flagship Accounts(m/w/x)
Full-timeWith HomeofficeSeniorAnsbach - Tradebyte
Senior Success Manager - Sport(m/w/x)
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Senior Executive Project Manager(m/w/x)
Full-timeWith HomeofficeSeniorAnsbach - Tradebyte Software GmbH
Success Manager(m/w/x)
Full-timeWith HomeofficeJuniorAnsbach - Tradebyte Software Ltd.
Director Customer Enablement(m/w/x)
Full-timeWith HomeofficeSeniorAnsbach