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Operation Support Agent(m/w/x)
Managing urgent package deliveries, investigating failed shipments, and reallocating for next-day service at global express transportation company. Ability to thrive in fast-paced environment with strict timelines required. Tuition Assistance Program and Employee Assistance Program available.
Requirements
- Good communication and social skills
- Ability to work in a fast-paced environment with strict timelines
- Ability to manage own time effectively with attention to detail
Tasks
- Ensure timely delivery of urgent packages
- Answer customer calls regarding shipment requests and delivery inquiries
- Investigate and resolve failed shipment deliveries or collections
- Prioritize and reallocate failed deliveries for next-day service
- Enter data into the in-house tracking system
- Communicate effectively with the team, manager, and other operations stations
- Adhere to FedEx processes, procedures, and regulatory requirements
Education
- Compulsory education
Languages
- English – Business Fluent
Benefits
Competitive Pay
- Attractive compensation package
Learning & Development
- On-the-job learning opportunities
- Extensive learning resources
Additional Allowances
- Tuition Assistance Program
Mental Health Support
- Employee Assistance Program
Corporate Discounts
- Employee reduced-rate shipping
Career Advancement
- Great career opportunities
Not a perfect match?
- Health Logistics GmbHFull-timeOn-siteNot specifiedBruchsalfrom 60,000 - 80,000 / year
- SOCCO Personal GmbH
Sachbearbeiter Spedition(m/w/x)
Full-timeOn-siteNot specifiedKarlsruhe - SOCCO Personal GmbH
Helfer Be- und Entlader(m/w/x)
Full-timeOn-siteExperiencedKarlsruhefrom 14.53 / hour - Agilent Technologies Deutschland GmbH
Sachbearbeiter Logistik(m/w/x)
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Kundenbetreuung / Innendienst-Mitarbeiter(m/w/x)
Full-time/Part-timeOn-siteManagementKarlsruhe
Operation Support Agent(m/w/x)
Managing urgent package deliveries, investigating failed shipments, and reallocating for next-day service at global express transportation company. Ability to thrive in fast-paced environment with strict timelines required. Tuition Assistance Program and Employee Assistance Program available.
Requirements
- Good communication and social skills
- Ability to work in a fast-paced environment with strict timelines
- Ability to manage own time effectively with attention to detail
Tasks
- Ensure timely delivery of urgent packages
- Answer customer calls regarding shipment requests and delivery inquiries
- Investigate and resolve failed shipment deliveries or collections
- Prioritize and reallocate failed deliveries for next-day service
- Enter data into the in-house tracking system
- Communicate effectively with the team, manager, and other operations stations
- Adhere to FedEx processes, procedures, and regulatory requirements
Education
- Compulsory education
Languages
- English – Business Fluent
Benefits
Competitive Pay
- Attractive compensation package
Learning & Development
- On-the-job learning opportunities
- Extensive learning resources
Additional Allowances
- Tuition Assistance Program
Mental Health Support
- Employee Assistance Program
Corporate Discounts
- Employee reduced-rate shipping
Career Advancement
- Great career opportunities
About the Company
DEG FedEx Express Deutschland GmbH
Industry
Transportation
Description
FedEx Express is one of the world's largest express transportation companies, delivering solutions in over 220 countries.
Not a perfect match?
- Health Logistics GmbH
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Sachbearbeiter Spedition(m/w/x)
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Helfer Be- und Entlader(m/w/x)
Full-timeOn-siteExperiencedKarlsruhefrom 14.53 / hour - Agilent Technologies Deutschland GmbH
Sachbearbeiter Logistik(m/w/x)
Full-timeOn-siteExperiencedWaldbronn - Richtig Sauber Service-Partner GmbH
Kundenbetreuung / Innendienst-Mitarbeiter(m/w/x)
Full-time/Part-timeOn-siteManagementKarlsruhe