Rothschild & Co
IT Onsite Support Specialist(m/w/x)
Full-timeOn-siteExperienced
Zürich
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CECelerion
On-Site IT Support Specialist(m/w/x)
Zürich
Full-timeOn-siteExperienced
Nejo AI Summary
Primary on-site IT contact and escalation lead for a global bioanalytical CRO, supporting Microsoft and Adobe applications. 3-5 years technical support experience with desktops, servers, networks required; German fluency highly preferred. Direct impact on accelerating new therapies to patients.
Requirements
- Post-secondary IT education or equivalent hands-on experience
- 3-5 years proven technical support experience (desktops, servers, networks)
- Excellent written and verbal English communication skills
- Highly preferred German fluency
- Strong Microsoft operating systems proficiency
- Microsoft 365 ecosystem experience
- Adobe Acrobat experience
- Microsoft Defender experience
- Oracle clients experience
- Citrix environments experience
- Working knowledge of TCP/IP networking
- Working knowledge of DNS
- Working knowledge of DHCP
- Working knowledge of VLAN concepts
- Basic switch configuration knowledge
- Familiarity with endpoint deployment tools (Microsoft Intune, SCCM/MECM, Autopilot)
- Excellent analytical skills
- Excellent problem-solving skills
- Strong customer service orientation
- Microsoft certifications (Azure Administration, Windows Server Hybrid Administration, or Modern Desktop Administration Associate) (advantage)
- Experience in regulated environments (advantageous)
- Lab instrumentation support experience (advantageous)
- Full on-site availability in Fehraltorf/Zurich
Tasks
- Serve as the primary on-site IT contact
- Lead IT escalations for the Zurich site
- Coordinate with local and global IT teams
- Support Microsoft operating systems and Microsoft 365
- Support Adobe Acrobat/Creative Cloud applications
- Support Oracle Client Tools and Citrix Virtual Apps
- Support Microsoft Defender for Endpoint
- Execute IMAC activities
- Perform preventative workstation maintenance
- Provide hands-on support for Windows Server
- Support Active Directory environments
- Support local network infrastructure, switches, and cabling
- Manage and resolve daily support tickets
- Maintain accurate ticket updates
- Communicate clearly with users until resolution
- Support local backup, restore, and archival processes
- Maintain knowledge of ODBC connectivity
- Maintain knowledge of basic SQL client configuration
- Lead endpoint deployment and imaging
- Utilize Microsoft Intune for deployments
- Use SCCM/MECM and Autopilot for imaging
- Ensure endpoint and infrastructure systems comply with GxP
- Comply with data-integrity regulatory requirements
- Adhere to validated processes and change control
- Provide IT onboarding training for new hires
- Offer ongoing end-user guidance
- Support on-site cabling activities
- Install local network switches
- Troubleshoot network equipment
Work Experience
- 3 - 5 years
Education
- Vocational certification
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- Microsoft operating systems
- Microsoft 365
- Adobe Acrobat
- Microsoft Defender
- Oracle clients
- Citrix
- TCP/IP networking
- DNS
- DHCP
- VLAN concepts
- Microsoft Intune
- SCCM/MECM
- Autopilot
- Azure Administration
- Windows Server Hybrid Administration
- Modern Desktop Administration Associate
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Celerion and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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CECelerion
On-Site IT Support Specialist(m/w/x)
Zürich
Full-timeOn-siteExperienced
Nejo AI Summary
Primary on-site IT contact and escalation lead for a global bioanalytical CRO, supporting Microsoft and Adobe applications. 3-5 years technical support experience with desktops, servers, networks required; German fluency highly preferred. Direct impact on accelerating new therapies to patients.
Requirements
- Post-secondary IT education or equivalent hands-on experience
- 3-5 years proven technical support experience (desktops, servers, networks)
- Excellent written and verbal English communication skills
- Highly preferred German fluency
- Strong Microsoft operating systems proficiency
- Microsoft 365 ecosystem experience
- Adobe Acrobat experience
- Microsoft Defender experience
- Oracle clients experience
- Citrix environments experience
- Working knowledge of TCP/IP networking
- Working knowledge of DNS
- Working knowledge of DHCP
- Working knowledge of VLAN concepts
- Basic switch configuration knowledge
- Familiarity with endpoint deployment tools (Microsoft Intune, SCCM/MECM, Autopilot)
- Excellent analytical skills
- Excellent problem-solving skills
- Strong customer service orientation
- Microsoft certifications (Azure Administration, Windows Server Hybrid Administration, or Modern Desktop Administration Associate) (advantage)
- Experience in regulated environments (advantageous)
- Lab instrumentation support experience (advantageous)
- Full on-site availability in Fehraltorf/Zurich
Tasks
- Serve as the primary on-site IT contact
- Lead IT escalations for the Zurich site
- Coordinate with local and global IT teams
- Support Microsoft operating systems and Microsoft 365
- Support Adobe Acrobat/Creative Cloud applications
- Support Oracle Client Tools and Citrix Virtual Apps
- Support Microsoft Defender for Endpoint
- Execute IMAC activities
- Perform preventative workstation maintenance
- Provide hands-on support for Windows Server
- Support Active Directory environments
- Support local network infrastructure, switches, and cabling
- Manage and resolve daily support tickets
- Maintain accurate ticket updates
- Communicate clearly with users until resolution
- Support local backup, restore, and archival processes
- Maintain knowledge of ODBC connectivity
- Maintain knowledge of basic SQL client configuration
- Lead endpoint deployment and imaging
- Utilize Microsoft Intune for deployments
- Use SCCM/MECM and Autopilot for imaging
- Ensure endpoint and infrastructure systems comply with GxP
- Comply with data-integrity regulatory requirements
- Adhere to validated processes and change control
- Provide IT onboarding training for new hires
- Offer ongoing end-user guidance
- Support on-site cabling activities
- Install local network switches
- Troubleshoot network equipment
Work Experience
- 3 - 5 years
Education
- Vocational certification
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- Microsoft operating systems
- Microsoft 365
- Adobe Acrobat
- Microsoft Defender
- Oracle clients
- Citrix
- TCP/IP networking
- DNS
- DHCP
- VLAN concepts
- Microsoft Intune
- SCCM/MECM
- Autopilot
- Azure Administration
- Windows Server Hybrid Administration
- Modern Desktop Administration Associate
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Celerion and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Celerion
Industry
Pharmaceuticals
Description
The company is a leader in early clinical research, combining medical expertise with cutting-edge technology to deliver exceptional results.
Not a perfect match?
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