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Mitarbeiter*in im Customer Service(m/w/x)
Managing customer inquiries and quotes for vehicle leasing and multi-mobility solutions at a provider of sustainable mobility. Completed commercial training (Matura or apprenticeship) and initial professional experience required. Focus on sustainable mobility solutions.
Requirements
- Completed commercial training with Matura (HAK, HLW, ...) or completed commercial apprenticeship
- Initial professional experience
- Experience in leasing and/or vehicle sector is advantageous
- Proficiency in MS Office programs
- Communication skills and customer-oriented service
- Independent, precise, and structured working style
- Excellent German and very good English skills in spoken and written form
Tasks
- Support customers throughout the vehicle lifecycle
- Serve as the primary contact for customer inquiries via phone and email
- Calculate quotes and answer questions about leasing offers
- Maintain data in the CRM system
- Prepare reports and handle operational tasks
- Act as a liaison between internal departments and external partners
- Assist in optimizing processes while focusing on customer satisfaction
Education
- High school diploma
Languages
- German – Native
- English – Business Fluent
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Mitarbeiter*in im Customer Service(m/w/x)
Managing customer inquiries and quotes for vehicle leasing and multi-mobility solutions at a provider of sustainable mobility. Completed commercial training (Matura or apprenticeship) and initial professional experience required. Focus on sustainable mobility solutions.
Requirements
- Completed commercial training with Matura (HAK, HLW, ...) or completed commercial apprenticeship
- Initial professional experience
- Experience in leasing and/or vehicle sector is advantageous
- Proficiency in MS Office programs
- Communication skills and customer-oriented service
- Independent, precise, and structured working style
- Excellent German and very good English skills in spoken and written form
Tasks
- Support customers throughout the vehicle lifecycle
- Serve as the primary contact for customer inquiries via phone and email
- Calculate quotes and answer questions about leasing offers
- Maintain data in the CRM system
- Prepare reports and handle operational tasks
- Act as a liaison between internal departments and external partners
- Assist in optimizing processes while focusing on customer satisfaction
Education
- High school diploma
Languages
- German – Native
- English – Business Fluent
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
ALDAT ALD Automotive Fuhrparkmanagement und Leasing GmbH
Industry
Transportation
Description
The company provides full-service leasing, fleet management, and multi-mobility solutions, focusing on sustainable mobility.
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