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Local IT leadership for semiconductor manufacturing systems, acting as single point of contact. Bachelor's degree and 3-5 years international IT support experience required. Family-friendly total rewards package, inclusive environment programs.
Requirements
- Occasional business travel
- Bachelor's or Master's degree in Information Technology or equivalent
- 3–5 years experience in similar role, international IT environment
- Experience supporting international engineering organization
- Hands-on experience with corporate IT environments
- End-user computing (Windows, macOS, software deployment, office productivity tools)
- Networking fundamentals (LAN/WAN, remote access, firewalls, wireless)
- Infrastructure fundamentals (virtualized environments, storage, backup, recovery)
- Mobile Device Management (MDM)
- Basic understanding of on-site IT / data center environments
- Experience with ITIL-based service processes (incl. major incident management)
- Familiarity with enterprise ITSM tools (e.g. ServiceNow)
- Ability to work independently and take local ownership
- Organized and proactive, hands-on mindset, site-wide operational ability
- Strong communication and collaboration skills in international environment
- Comfortable acting as local IT authority
- Fluent English (spoken and written)
Tasks
- Report to Field IT Manager Europe
- Take full local responsibility for IT systems and services
- Act as single point of contact for local IT
- Ensure stable IT operations and hands-on support
- Align local business with global IT organization
- Maintain stable IT infrastructure for local operations
- Interface with local business stakeholders
- Collaborate with international IT teams
- Work with external outsourcing and service partners
- Communicate and align local needs with corporate IT standards
- Provide on-site IT support for unresolved issues
- Support end users in IT processes and escalations
- Participate in international IT projects
- Lead site-specific IT initiatives in Germany/Jena
- Manage incidents, requests, and problems using ITIL
- Coordinate major incidents and ensure timely resolution
- Communicate and resolve major incidents using ServiceNow
Work Experience
- 3 - 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
Tools & Technologies
- Windows
- macOS
- MDM
- ServiceNow
Benefits
Family Support
- Family friendly total rewards package
Social Impact
- Inclusive environment programs
Other Benefits
- Diverse employee needs programs
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Local IT leadership for semiconductor manufacturing systems, acting as single point of contact. Bachelor's degree and 3-5 years international IT support experience required. Family-friendly total rewards package, inclusive environment programs.
Requirements
- Occasional business travel
- Bachelor's or Master's degree in Information Technology or equivalent
- 3–5 years experience in similar role, international IT environment
- Experience supporting international engineering organization
- Hands-on experience with corporate IT environments
- End-user computing (Windows, macOS, software deployment, office productivity tools)
- Networking fundamentals (LAN/WAN, remote access, firewalls, wireless)
- Infrastructure fundamentals (virtualized environments, storage, backup, recovery)
- Mobile Device Management (MDM)
- Basic understanding of on-site IT / data center environments
- Experience with ITIL-based service processes (incl. major incident management)
- Familiarity with enterprise ITSM tools (e.g. ServiceNow)
- Ability to work independently and take local ownership
- Organized and proactive, hands-on mindset, site-wide operational ability
- Strong communication and collaboration skills in international environment
- Comfortable acting as local IT authority
- Fluent English (spoken and written)
Tasks
- Report to Field IT Manager Europe
- Take full local responsibility for IT systems and services
- Act as single point of contact for local IT
- Ensure stable IT operations and hands-on support
- Align local business with global IT organization
- Maintain stable IT infrastructure for local operations
- Interface with local business stakeholders
- Collaborate with international IT teams
- Work with external outsourcing and service partners
- Communicate and align local needs with corporate IT standards
- Provide on-site IT support for unresolved issues
- Support end users in IT processes and escalations
- Participate in international IT projects
- Lead site-specific IT initiatives in Germany/Jena
- Manage incidents, requests, and problems using ITIL
- Coordinate major incidents and ensure timely resolution
- Communicate and resolve major incidents using ServiceNow
Work Experience
- 3 - 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
Tools & Technologies
- Windows
- macOS
- MDM
- ServiceNow
Benefits
Family Support
- Family friendly total rewards package
Social Impact
- Inclusive environment programs
Other Benefits
- Diverse employee needs programs
About the Company
KLA
Industry
IT
Description
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, focusing on innovation and R&D.
Not a perfect match?
- 2230 Laser Imaging Systems GMBH
Facility Manager Jena(m/w/x)
Full-timeOn-siteManagementJena - Compugraphics Jena GmbH
IT System Administrator(m/w/x)
Full-timeOn-siteNot specifiedJena - JSA-Jones Lang LaSalle SE
Facility Manager(m/w/x)
Full-timeOn-siteSeniorJena - Carl Zeiss Spectroscopy GmbH
IT-Koordinator / IT-Administrator(m/w/x)
Full-timeOn-siteSeniorJena - Carl Zeiss AG
IT-Koordinator Photonics & Optics(m/w/x)
Full-timeOn-siteExperiencedJena