TOTAL Feuerschutz GmbH
Projektkoordinator(m/w/x)
Full-timeOn-siteNot specified
Ladenburg
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KOKONE
Koordinator für die Auftragsabwicklung(m/w/x)
Mannheim
Full-timeOn-siteEntry Level
Nejo AI Summary
Processing customer orders with focus on equipment safety and repair sales. Managing sales leads and resolving service complaints. On-site coordination in a workshop environment.
Tasks
- Ensure customer satisfaction through quality service and precise communication
- Maintain equipment safety and performance
- Sell service repairs
- Manage sales lead volume, quality, and further processing
- Resolve customer service quality complaints
- Address customer invoicing complaints related to maintenance
- Ensure end-user, site, and technician safety
- Deliver service according to contract requirements, time limits, KONE quality standards, and local regulations
- Control field operations costs and CMII
- Manage callouts and service repairs sales
- Oversee proximity stock content and value
- Coordinate third-party inspection visits and follow-up actions
- Validate service contract technical terms with salesperson
- Support maintenance of foreign equipment in LIS base
- Help KC3 resolve technician callout assignment conflicts
- Solve and close open callouts and react to stopped equipment or safety issues
- Reduce callouts in your area
- Review and process non-automatically invoiced callouts and service repairs
- Complete planned maintenance visits on time
- Schedule and optimize planned maintenance routing
- Perform site audits
- Investigate accidents and follow company policy on evidence custody and internal reporting
- Control and authorize overtime
- Evaluate and manage assigned technicians' performance
- Motivate and develop maintenance technicians' competence
- Set and monitor technicians' performance objectives
- Communicate with assigned technicians
- Manage technician absences and back-up, and callout technician scheduling
- Validate technician timesheets before payroll
- Assign equipment to technicians and balance workload
- Define technician capacity needs and hiring process
- Manage technician tools, vans, phones/PDAs, and instruments
Education
- Compulsory education
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of KONE and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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KOKONE
Koordinator für die Auftragsabwicklung(m/w/x)
Mannheim
Full-timeOn-siteEntry Level
Nejo AI Summary
Processing customer orders with focus on equipment safety and repair sales. Managing sales leads and resolving service complaints. On-site coordination in a workshop environment.
Tasks
- Ensure customer satisfaction through quality service and precise communication
- Maintain equipment safety and performance
- Sell service repairs
- Manage sales lead volume, quality, and further processing
- Resolve customer service quality complaints
- Address customer invoicing complaints related to maintenance
- Ensure end-user, site, and technician safety
- Deliver service according to contract requirements, time limits, KONE quality standards, and local regulations
- Control field operations costs and CMII
- Manage callouts and service repairs sales
- Oversee proximity stock content and value
- Coordinate third-party inspection visits and follow-up actions
- Validate service contract technical terms with salesperson
- Support maintenance of foreign equipment in LIS base
- Help KC3 resolve technician callout assignment conflicts
- Solve and close open callouts and react to stopped equipment or safety issues
- Reduce callouts in your area
- Review and process non-automatically invoiced callouts and service repairs
- Complete planned maintenance visits on time
- Schedule and optimize planned maintenance routing
- Perform site audits
- Investigate accidents and follow company policy on evidence custody and internal reporting
- Control and authorize overtime
- Evaluate and manage assigned technicians' performance
- Motivate and develop maintenance technicians' competence
- Set and monitor technicians' performance objectives
- Communicate with assigned technicians
- Manage technician absences and back-up, and callout technician scheduling
- Validate technician timesheets before payroll
- Assign equipment to technicians and balance workload
- Define technician capacity needs and hiring process
- Manage technician tools, vans, phones/PDAs, and instruments
Education
- Compulsory education
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of KONE and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
KONE
Industry
Other
Description
Das Unternehmen ist ein weltweit führendes Unternehmen in der Herstellung und Wartung von Aufzügen, Rolltreppen und Automatiktüren.
Not a perfect match?
- TOTAL Feuerschutz GmbH
Projektkoordinator(m/w/x)
Full-timeOn-siteNot specifiedLadenburg - aTmos Industrielle Lüftungstechnik GmbH
Auftragsmanager mit Verantwortung und Gestaltungsspielraum(m/w/x)
Full-timeOn-siteExperiencedHeidelberg - Vonovia SE
Sachbearbeiter als Auftragsmanager für den Bereich Instandhaltung(m/w/x)
Full-time/Part-timeOn-siteExperiencedMannheim - PLANA Küchenland
Kundenservice / Sachbearbeiter(m/w/x)
Full-time/Part-timeOn-siteJuniorLudwigshafen am Rheinfrom 50,000 / year - SOCCO Kaiserslautern GmbH
Disponent:in(m/w/x)
Full-timeOn-siteJuniorSchwetzingen