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Key Account Services Specialist - Retail Operations(m/w/x)
Managing daily replenishment and returns for retail stores, coordinating with a third-party warehouse. 3+ years in retail operations or supply chain with inventory/warehouse focus required. Daily operational focus on inventory flow and 3PL coordination.
Requirements
- 3+ years experience in retail operations, supply chain, or logistics with inventory management, order fulfillment, warehouse coordination focus
- Experience with ERP systems, Microsoft Dynamics 365 (D365), troubleshooting, order process management
- Ability to manage 3PL relationships, ensuring smooth operations and communication
- Process improvement experience, identifying inefficiencies, optimizing workflows
- Strong analytical skills, data interpretation, trend identification, data-driven decision making
- Excellent English communication and interpersonal skills, cross-functional collaboration, retail store support
- Experience supporting new store openings, account setup, initial order placements
- Intermediate Excel skills, PivotTables, LOOKUP functions
- Ability to work autonomously, managing multiple priorities and projects
Tasks
- Manage daily replenishment from warehouse to stores
- Handle product returns from stores to warehouse
- Respond to questions about transfer orders (TO)
- Respond to questions about Intercompany PO/SO
- Streamline communication with the third-party warehouse
- Liaise with 3PL, Merchandising, Inventory, and System Specialists
- Troubleshoot error messages in D365 and other systems
- Assist new stores with account setup
- Facilitate order placement for new stores
- Collaborate with Merchandising on launch orders
- Evaluate current retail processes
- Propose solutions for process enhancement
- Support other Key Account Services teams as needed
Work Experience
- 3 years
Education
- High school diploma
Languages
- English – Business Fluent
Tools & Technologies
- Microsoft Dynamics 365 (D365)
- Excel
- PivotTables
- LOOKUP functions
Not a perfect match?
- unybrandsFull-timeOn-siteSeniorBerlin
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Key Account Services Specialist - Retail Operations(m/w/x)
Managing daily replenishment and returns for retail stores, coordinating with a third-party warehouse. 3+ years in retail operations or supply chain with inventory/warehouse focus required. Daily operational focus on inventory flow and 3PL coordination.
Requirements
- 3+ years experience in retail operations, supply chain, or logistics with inventory management, order fulfillment, warehouse coordination focus
- Experience with ERP systems, Microsoft Dynamics 365 (D365), troubleshooting, order process management
- Ability to manage 3PL relationships, ensuring smooth operations and communication
- Process improvement experience, identifying inefficiencies, optimizing workflows
- Strong analytical skills, data interpretation, trend identification, data-driven decision making
- Excellent English communication and interpersonal skills, cross-functional collaboration, retail store support
- Experience supporting new store openings, account setup, initial order placements
- Intermediate Excel skills, PivotTables, LOOKUP functions
- Ability to work autonomously, managing multiple priorities and projects
Tasks
- Manage daily replenishment from warehouse to stores
- Handle product returns from stores to warehouse
- Respond to questions about transfer orders (TO)
- Respond to questions about Intercompany PO/SO
- Streamline communication with the third-party warehouse
- Liaise with 3PL, Merchandising, Inventory, and System Specialists
- Troubleshoot error messages in D365 and other systems
- Assist new stores with account setup
- Facilitate order placement for new stores
- Collaborate with Merchandising on launch orders
- Evaluate current retail processes
- Propose solutions for process enhancement
- Support other Key Account Services teams as needed
Work Experience
- 3 years
Education
- High school diploma
Languages
- English – Business Fluent
Tools & Technologies
- Microsoft Dynamics 365 (D365)
- Excel
- PivotTables
- LOOKUP functions
About the Company
On
Industry
Retail
Description
The company is the fastest-growing sportswear brand, focused on creating winning digital products and campaigns.
Not a perfect match?
- unybrands
Supply Chain Manager(m/w/x)
Full-timeOn-siteSeniorBerlin - ALO
Operations Lead(m/w/x)
Full-timeOn-siteExperiencedBerlin - Quince
Head of Supply Chain-EU/UK(m/w/x)
Full-timeOn-siteSeniorBerlin - Hive
Process Specialist(m/w/x)
Full-timeOn-siteExperiencedBerlin - SumUp
Senior Sales Operations Business Partner - Retail(m/w/x)
Full-timeOn-siteSeniorBerlin