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Junior Operations Manager – Network & Performance(m/w/x)
Monitoring data-sourcing system availability and identifying performance bottlenecks for Points Of Interest. Operations or partner management experience required. Flexible home office, company pension scheme.
Requirements
- Experience in operations, energy management, or partner management
- Experience ideally in energy, mobility
- Proficiency in Excel / Google Sheets
- Basic knowledge of SQL is an advantage
- Process-oriented thinking
- Strong problem-solving skills
- Ability to prioritize in a fast-paced environment
- Excellent communication skills
- Collaboration skills for working with internal teams and external partners
- Fluent English
- Fluent German
Tasks
- Monitor point of interest availability
- Track success rates
- Identify operational trends
- Identify performance bottlenecks
- Communicate with partner support teams
- Report performance issues
- Resolve performance issues
- Handle end-to-end onboarding of energy stations
- Ensure accurate configuration
- Ensure smooth activation
- Perform regular data validation
- Conduct quality checks
- Maintain up-to-date station records
- Support payment transaction monitoring
- Assist with fleet operational tasks
- Onboard B2B customers
Work Experience
- approx. 1 - 2 years
Education
- High school diploma
Languages
- English – Fluent
- German – Fluent
Tools & Technologies
- Excel
- Google Sheets
- SQL
Benefits
Job Security
- Permanent employment contract
Retirement Plans
- Company pension scheme
Flexible Working
- Flexible home office
Team Events
- Team days in office
Mentorship & Coaching
- Professional onboarding package
- Buddy program
Learning & Development
- Annual training budget
Workation & Sabbatical
- Work abroad up to 6 weeks (EU)
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Junior Operations Manager – Network & Performance(m/w/x)
Monitoring data-sourcing system availability and identifying performance bottlenecks for Points Of Interest. Operations or partner management experience required. Flexible home office, company pension scheme.
Requirements
- Experience in operations, energy management, or partner management
- Experience ideally in energy, mobility
- Proficiency in Excel / Google Sheets
- Basic knowledge of SQL is an advantage
- Process-oriented thinking
- Strong problem-solving skills
- Ability to prioritize in a fast-paced environment
- Excellent communication skills
- Collaboration skills for working with internal teams and external partners
- Fluent English
- Fluent German
Tasks
- Monitor point of interest availability
- Track success rates
- Identify operational trends
- Identify performance bottlenecks
- Communicate with partner support teams
- Report performance issues
- Resolve performance issues
- Handle end-to-end onboarding of energy stations
- Ensure accurate configuration
- Ensure smooth activation
- Perform regular data validation
- Conduct quality checks
- Maintain up-to-date station records
- Support payment transaction monitoring
- Assist with fleet operational tasks
- Onboard B2B customers
Work Experience
- approx. 1 - 2 years
Education
- High school diploma
Languages
- English – Fluent
- German – Fluent
Tools & Technologies
- Excel
- Google Sheets
- SQL
Benefits
Job Security
- Permanent employment contract
Retirement Plans
- Company pension scheme
Flexible Working
- Flexible home office
Team Events
- Team days in office
Mentorship & Coaching
- Professional onboarding package
- Buddy program
Learning & Development
- Annual training budget
Workation & Sabbatical
- Work abroad up to 6 weeks (EU)
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
ryd GmbH
Industry
Other
Description
The company operates Europe-wide in mobile payment, focusing on ryd pay for fueling, EV charging, and car wash.
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