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IT Support Specialist(m/w/x)
Local IT support for advanced manufacturing in Dosing Technologies, collaborating in a global solution team for office and production. Helpdesk/service desk experience in manufacturing environments and good German/English skills required. Expertise development in global network, server, and M365 administration.
Requirements
- Experience in helpdesk/service desk/IT user support in manufacturing
- Strong analytical, communication, and organizational skills
- Good English and German language skills, written and verbal
- Experience with LAN, WAN, Desktop PCs, applications, and operating systems
- Enjoyment of diverse work environment with local office and production clients
- Advanced knowledge of Microsoft Operating Systems and Office packages
- Advanced knowledge of Microsoft Networking and understanding of DHCP/DNS/WINS/TCPIP/GPO
- Strong understanding of ITIL and IT service management processes
- Basic knowledge of Windows Server systems and understanding of Active Directory and Azure Cloud
- Ability to remain calm and professional in stressful situations
- Proactive, self-motivated, and able to work with minimum supervision
- Customer and solution-oriented, structured way of working
- Interest in new topics and willingness to learn
Tasks
- Support local IT issues at the Oberwihl location
- Ensure productivity in office and production areas
- Assist with on-site digitization via phone and remote access
- Collaborate in a global solution team as part of the Corporate Service Desk
- Develop expertise in global support for network, server, Microsoft 365, and access administration
- Manage incident reports and service requests, escalating as needed
- Support local networks and infrastructure components
- Document IT assets
- Install, maintain, and replace clients, printers, and computer peripherals
- Collaborate with colleagues across teams and countries using modern tools
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- Microsoft Operating Systems
- Microsoft Office
- Microsoft Networking
- DHCP
- DNS
- WINS
- TCPIP
- GPO
- Windows Server
- Active Directory
- Azure Cloud
- Home
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- Home
- Jobs in Germany
- IT Support SpecialistIT Support Specialist at Freudenberg FST GmbH
IT Support Specialist(m/w/x)
Local IT support for advanced manufacturing in Dosing Technologies, collaborating in a global solution team for office and production. Helpdesk/service desk experience in manufacturing environments and good German/English skills required. Expertise development in global network, server, and M365 administration.
Requirements
- Experience in helpdesk/service desk/IT user support in manufacturing
- Strong analytical, communication, and organizational skills
- Good English and German language skills, written and verbal
- Experience with LAN, WAN, Desktop PCs, applications, and operating systems
- Enjoyment of diverse work environment with local office and production clients
- Advanced knowledge of Microsoft Operating Systems and Office packages
- Advanced knowledge of Microsoft Networking and understanding of DHCP/DNS/WINS/TCPIP/GPO
- Strong understanding of ITIL and IT service management processes
- Basic knowledge of Windows Server systems and understanding of Active Directory and Azure Cloud
- Ability to remain calm and professional in stressful situations
- Proactive, self-motivated, and able to work with minimum supervision
- Customer and solution-oriented, structured way of working
- Interest in new topics and willingness to learn
Tasks
- Support local IT issues at the Oberwihl location
- Ensure productivity in office and production areas
- Assist with on-site digitization via phone and remote access
- Collaborate in a global solution team as part of the Corporate Service Desk
- Develop expertise in global support for network, server, Microsoft 365, and access administration
- Manage incident reports and service requests, escalating as needed
- Support local networks and infrastructure components
- Document IT assets
- Install, maintain, and replace clients, printers, and computer peripherals
- Collaborate with colleagues across teams and countries using modern tools
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- Microsoft Operating Systems
- Microsoft Office
- Microsoft Networking
- DHCP
- DNS
- WINS
- TCPIP
- GPO
- Windows Server
- Active Directory
- Azure Cloud
About the Company
Freudenberg FST GmbH
Industry
Other
Description
The company focuses on advanced manufacturing processes and innovation in Dosing Technologies.
Not a perfect match?
- FEINWERKTECHNIK hago GmbH
System Administrator/in Netzwerk-Management(m/w/x)
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Production specialists(m/w/x)
Full-timeOn-siteExperiencedGörwihl - Freudenberg FST GmbH
Industrial Electronics Technician / Mechatronics Technician(m/w/x)
Full-timeOn-siteExperiencedGörwihl - Freudenberg FST GmbH
Industrial mechanic / metalworker(m/w/x)
Full-timeOn-siteExperiencedGörwihl - HITACHI ENERGY LTD
Produktionsplaner – Laminat- und Verbundwerkstofffertigung(m/w/x)
Full-timeOn-siteExperiencedKlingnau