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FRFreudenberg FST GmbH

IT Support Specialist(m/w/x)

Görwihl
Full-timeOn-siteExperienced

Local IT support for advanced manufacturing in Dosing Technologies, collaborating in a global solution team for office and production. Helpdesk/service desk experience in manufacturing environments and good German/English skills required. Expertise development in global network, server, and M365 administration.

Requirements

  • Experience in helpdesk/service desk/IT user support in manufacturing
  • Strong analytical, communication, and organizational skills
  • Good English and German language skills, written and verbal
  • Experience with LAN, WAN, Desktop PCs, applications, and operating systems
  • Enjoyment of diverse work environment with local office and production clients
  • Advanced knowledge of Microsoft Operating Systems and Office packages
  • Advanced knowledge of Microsoft Networking and understanding of DHCP/DNS/WINS/TCPIP/GPO
  • Strong understanding of ITIL and IT service management processes
  • Basic knowledge of Windows Server systems and understanding of Active Directory and Azure Cloud
  • Ability to remain calm and professional in stressful situations
  • Proactive, self-motivated, and able to work with minimum supervision
  • Customer and solution-oriented, structured way of working
  • Interest in new topics and willingness to learn

Tasks

  • Support local IT issues at the Oberwihl location
  • Ensure productivity in office and production areas
  • Assist with on-site digitization via phone and remote access
  • Collaborate in a global solution team as part of the Corporate Service Desk
  • Develop expertise in global support for network, server, Microsoft 365, and access administration
  • Manage incident reports and service requests, escalating as needed
  • Support local networks and infrastructure components
  • Document IT assets
  • Install, maintain, and replace clients, printers, and computer peripherals
  • Collaborate with colleagues across teams and countries using modern tools

Work Experience

  • approx. 1 - 4 years

Education

  • Vocational certificationOR
  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent
  • GermanBusiness Fluent

Tools & Technologies

  • Microsoft Operating Systems
  • Microsoft Office
  • Microsoft Networking
  • DHCP
  • DNS
  • WINS
  • TCPIP
  • GPO
  • Windows Server
  • Active Directory
  • Azure Cloud
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Freudenberg FST GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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