DXC Technology
Onsite IT Support Technician(m/w/x)
Full-timeOn-siteExperienced
Eschborn, Berlin, Potsdam, Dresden, Gerlingen, München, Hamburg, Markdorf, Ratingen, St. Ingbert
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NT
NTT DATAIT Support Analyst(m/w/x)
München
Full-timeOn-siteExperienced
Description
You will provide essential onsite technical support, ensuring users thrive by resolving hardware issues, managing system deployments, and maintaining a seamless digital environment.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience troubleshooting and configuring Windows and iOS
- •Ability to lift and set-up equipment
- •Experience troubleshooting Windows 7 and 10
- •Experience troubleshooting Mac OSX (Advantageous)
- •Skills in new system deployment
- •Resolution of hardware and OS errors
- •Symantec, SCCM, and Bitlocker troubleshooting skills
- •Knowledge of printer configurations
- •Experience with software installations
- •Conference and meeting software support skills
- •Remote access support skills
- •Mobile device configuration and deployment
- •Knowledge Base Article management skills
- •Security request and vulnerability investigation skills
- •Fluent German and English language knowledge
- •Degree in Computer Science or equivalent
- •Knowledge of hardware and diagnostic skills
- •Experience in computer systems (Ideally)
Education
Bachelor's degree
OR
Vocational certification
Tasks
- •Provide desktop and laptop support for Windows and Mac systems
- •Troubleshoot and configure Windows and iOS devices for end users
- •Document IT problems thoroughly with close attention to detail
- •Install and maintain local area networks and operating systems
- •Perform preventive maintenance and test hardware components
- •Evaluate system configurations to optimize hardware resources
- •Ensure positive customer experiences during user interactions
- •Manage tickets and escalations daily using ServiceNow
- •Deploy new systems including imaging and data migration
- •Resolve hardware driver conflicts and operating system errors
- •Troubleshoot Symantec, SCCM, and BitLocker encryption
- •Configure local and networked printers
- •Support conferences and troubleshoot meeting software
- •Provide remote access and mobile device support
- •Manage and revise Knowledge Base articles
- •Process security requests regarding malware and vulnerabilities
- •Lift and set up computer equipment as required
Tools & Technologies
Windows 7Windows 10Windows 11Mac OSXActive DirectoryiOSAndroidMicrosoft OfficeMicrosoft Office 365SymantecSCCMBitlocker
Languages
German – Business Fluent
English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of NTT DATA and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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NT
NTT DATAIT Support Analyst(m/w/x)
München
Full-timeOn-siteExperienced
New Job?Nejo!
The AI Job Search Engine
Description
You will provide essential onsite technical support, ensuring users thrive by resolving hardware issues, managing system deployments, and maintaining a seamless digital environment.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience troubleshooting and configuring Windows and iOS
- •Ability to lift and set-up equipment
- •Experience troubleshooting Windows 7 and 10
- •Experience troubleshooting Mac OSX (Advantageous)
- •Skills in new system deployment
- •Resolution of hardware and OS errors
- •Symantec, SCCM, and Bitlocker troubleshooting skills
- •Knowledge of printer configurations
- •Experience with software installations
- •Conference and meeting software support skills
- •Remote access support skills
- •Mobile device configuration and deployment
- •Knowledge Base Article management skills
- •Security request and vulnerability investigation skills
- •Fluent German and English language knowledge
- •Degree in Computer Science or equivalent
- •Knowledge of hardware and diagnostic skills
- •Experience in computer systems (Ideally)
Education
Bachelor's degree
OR
Vocational certification
Tasks
- •Provide desktop and laptop support for Windows and Mac systems
- •Troubleshoot and configure Windows and iOS devices for end users
- •Document IT problems thoroughly with close attention to detail
- •Install and maintain local area networks and operating systems
- •Perform preventive maintenance and test hardware components
- •Evaluate system configurations to optimize hardware resources
- •Ensure positive customer experiences during user interactions
- •Manage tickets and escalations daily using ServiceNow
- •Deploy new systems including imaging and data migration
- •Resolve hardware driver conflicts and operating system errors
- •Troubleshoot Symantec, SCCM, and BitLocker encryption
- •Configure local and networked printers
- •Support conferences and troubleshoot meeting software
- •Provide remote access and mobile device support
- •Manage and revise Knowledge Base articles
- •Process security requests regarding malware and vulnerabilities
- •Lift and set up computer equipment as required
Tools & Technologies
Windows 7Windows 10Windows 11Mac OSXActive DirectoryiOSAndroidMicrosoft OfficeMicrosoft Office 365SymantecSCCMBitlocker
Languages
German – Business Fluent
English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of NTT DATA and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
NTT DATA
Industry
IT
Description
NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100.
Not a perfect match?
- DXC Technology
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