IT Service Owner Teamcenter PDM System Tires(m/w/x)

Description

You will lead a global team to manage and evolve the Teamcenter PDM system. By balancing daily operations with strategic development, you will ensure high-quality IT service delivery.

Requirements

• •Degree in Computer Science or related field
• •Profound experience with Teamcenter customization
• •Experience in application operations and development
• •Excellent project and stakeholder management skills
• •Strong knowledge of ITIL framework
• •Proven experience in service delivery
• •Advanced problem-solving and analytical abilities
• •Strong written and verbal communication skills
• •Ability to work in fast-paced environments
• •Ability to work in international teams
• •Fluency in English

Tasks

• •Lead a global R&D IT service team
• •Manage day-to-day operations and maintenance
• •Oversee continuous software development and customization
• •Steer data center infrastructure providers
• •Coordinate global service delivery activities
• •Control IT service quality and efficiency
• •Manage escalation processes with management
• •Foster team skill and knowledge development
• •Ensure infrastructure reliability and scalability
• •Analyze and implement new customer requirements
• •Translate business needs into technical solutions
• •Manage core ITSM processes and governance
• •Ensure IT security and compliance
• •Resolve service-related incidents and problems
• •Conduct root cause analysis for recurring issues
• •Improve system stability and performance
• •Apply best practices in coding and testing
• •Maintain high-quality documentation and standards

Tools & Technologies

Benefits