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IT Project Manager - Order to Cash(m/w/x)
Leading implementation of sales order management systems and credit/invoicing workflows at a hygiene solutions provider. 7+ years project management experience, O2C process improvement leadership, and ERP/CRM familiarity required. Up to 10% bonus, hybrid work flexibility.
Requirements
- 7+ years of project management experience
- Certification and experience in Waterfall and Hybrid
- Experience leading Order to Cash, Quote to Cash, or Commercial Operations process improvement
- Familiarity with ERP systems (Microsoft Dynamics 365 or SAP) and CRM platforms (Salesforce)
- Strong analytical and process mapping skills
- Proven success delivering cross-functional projects on time and within budget
- Strong organizational and stakeholder management skills
- Fluency in English
- Experience with e-invoicing, customer self-service portals, or RPA
- Understanding of master data governance, especially customer and pricing data
- Certification in Project Management (e.g., PRINCE2, PMP) or Agile methodologies
- Experience working in B2B services or hygiene/manufacturing industries
- Structured, logical thinker who can work independently
- Ability to manage ambiguity and lead teams through change
- High attention to detail combined with a practical problem-solving mindset
- Excellent communicator, both verbal and written
Tasks
- Lead project planning and execution for O2C improvement initiatives
- Manage implementation of sales order management systems
- Enhance customer data management processes
- Oversee credit and invoicing workflows
- Ensure billing accuracy and ERP integration
- Coordinate communications with customers and manage portals
- Identify and resolve pain points in the O2C process
- Facilitate workshops to map current and future processes
- Build relationships with regional and functional leads
- Act as a key contact for IT, consultants, and business users
- Develop project plans, risk registers, and communication plans
- Track progress against KPIs like DSO and billing cycle times
- Manage budgets, vendor deliverables, and change requests
- Design and document standard operating procedures and training materials
- Ensure effective change management through training and communication
- Champion adoption of harmonized O2C processes and data practices
Work Experience
- 7 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Microsoft Dynamics 365
- SAP
- Salesforce
- Visio
- Lucidchart
- Miro
Benefits
Competitive Pay
- Competitive salary
Bonuses & Incentives
- Bonus up to 10%
Flexible Working
- Hybrid working flexibility
Informal Culture
- Collaborative work culture
Not a perfect match?
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IT Project Manager - Order to Cash(m/w/x)
Leading implementation of sales order management systems and credit/invoicing workflows at a hygiene solutions provider. 7+ years project management experience, O2C process improvement leadership, and ERP/CRM familiarity required. Up to 10% bonus, hybrid work flexibility.
Requirements
- 7+ years of project management experience
- Certification and experience in Waterfall and Hybrid
- Experience leading Order to Cash, Quote to Cash, or Commercial Operations process improvement
- Familiarity with ERP systems (Microsoft Dynamics 365 or SAP) and CRM platforms (Salesforce)
- Strong analytical and process mapping skills
- Proven success delivering cross-functional projects on time and within budget
- Strong organizational and stakeholder management skills
- Fluency in English
- Experience with e-invoicing, customer self-service portals, or RPA
- Understanding of master data governance, especially customer and pricing data
- Certification in Project Management (e.g., PRINCE2, PMP) or Agile methodologies
- Experience working in B2B services or hygiene/manufacturing industries
- Structured, logical thinker who can work independently
- Ability to manage ambiguity and lead teams through change
- High attention to detail combined with a practical problem-solving mindset
- Excellent communicator, both verbal and written
Tasks
- Lead project planning and execution for O2C improvement initiatives
- Manage implementation of sales order management systems
- Enhance customer data management processes
- Oversee credit and invoicing workflows
- Ensure billing accuracy and ERP integration
- Coordinate communications with customers and manage portals
- Identify and resolve pain points in the O2C process
- Facilitate workshops to map current and future processes
- Build relationships with regional and functional leads
- Act as a key contact for IT, consultants, and business users
- Develop project plans, risk registers, and communication plans
- Track progress against KPIs like DSO and billing cycle times
- Manage budgets, vendor deliverables, and change requests
- Design and document standard operating procedures and training materials
- Ensure effective change management through training and communication
- Champion adoption of harmonized O2C processes and data practices
Work Experience
- 7 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Microsoft Dynamics 365
- SAP
- Salesforce
- Visio
- Lucidchart
- Miro
Benefits
Competitive Pay
- Competitive salary
Bonuses & Incentives
- Bonus up to 10%
Flexible Working
- Hybrid working flexibility
Informal Culture
- Collaborative work culture
About the Company
CWS Hygiene International GmbH
Industry
Cleaning
Description
CWS Hygiene provides innovative and sustainable hygiene solutions for workplaces and public spaces, promoting a circular economy.
Not a perfect match?
- Emma – The Sleep Company
Technical Project Manager (ERP)(m/w/x)
Full-timeRemoteExperiencedFrankfurt am Main - PROS, Holdings, Inc.
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Full-timeWith HomeofficeSeniorFrankfurt am Main - Hitachi Solutions
Senior Project Manager - Microsoft Dynamics 365(m/w/x)
Full-timeWith HomeofficeSeniorNürnberg, Frankfurt am Main, Braunschweig, Hamburg - escape
IT-Projektmanager(m/w/x)
Full-time/Part-timeWith HomeofficeExperiencedBerlin, Frankfurt am Main - Unbekannt
Senior IT-Projektmanager(m/w/x)
Full-timeWith HomeofficeManagementHamburg, Berlin, München, Köln, Düsseldorf, Frankfurt am Mainfrom 90,000 / year