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Mytheresa.com GmbH
yesterday

IT Administrator(m/w/x)

München
Full-timeWith Home OfficeExperienced

Description

You will drive the company's technical efficiency by providing holistic user support, managing device lifecycles, and implementing smart automation to streamline daily IT service operations.

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Requirements

  • •Training as IT Specialist or comparable qualification
  • •Several years of IT service experience
  • •Proficiency with the Microsoft ecosystem
  • •Practical experience in automation using scripting
  • •Experience in client management
  • •Versed in using collaboration tools
  • •Optional exposure to Google Cloud/Workspace
  • •Good spoken and written English skills
  • •Open and proactive personality
  • •Knowledge sharing and constructive team exchange
  • •Structured, solution-oriented way of working
  • •Strong service orientation

Education

Vocational certification

Work Experience

approx. 1 - 4 years

Tasks

  • •Provide holistic 1st and 2nd level support
  • •Support employees both remotely and on-site
  • •Adhere strictly to service quality standards
  • •Analyze and process incidents and service requests
  • •Manage the entire ticket lifecycle
  • •Configure and provision Windows, macOS, and mobile devices
  • •Administer various software applications
  • •Identify and implement automation for recurring tasks
  • •Increase IT service efficiency through technical improvements
  • •Support the introduction of new service solutions
  • •Lead or support technical rollouts and site setups
  • •Install conference room systems and software standards
  • •Maintain technical documentation and user guides
  • •Update the self-service portal with user-oriented content

Tools & Technologies

Microsoft ecosystemPowerShellJamfbaramundiZoomMicrosoft TeamsGoogle CloudGoogle Workspace

Languages

English – Business Fluent

Benefits

Flexible Working

  • •20% mobile office

Workation & Sabbatical

  • •10 days mobile office abroad

More Vacation Days

  • •Up to 32 days holiday

Learning & Development

  • •Language and e-learning courses
  • •LinkedIn Learning access

Corporate Discounts

  • •30% staff discount
  • •Discounted sports and gyms

Retirement Plans

  • •Company pension scheme

Public Transport Subsidies

  • •Discounted travel card

Mental Health Support

  • •Mental health and well-being support

Purpose-Driven Work

  • •Social Day

Competitive Pay

  • •Employee Share Purchase Plan
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Mytheresa.com GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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