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BOBosch Group

Internship in International Service IT and Processes(m/w/x)

Wernau (Neckar)
Full-timeInternshipWith Home Office

Aligning workflows across countries, managing global service partners and warranty claims. Studies in Business Administration, Economics, or IT Management required. Partially mobile working.

Requirements

  • Studies in Business Administration, Economics, IT Management, or comparable field
  • Confident handling of MS Office
  • Strong interest in digital processes
  • First practical experience in international or cross-functional environment (plus)
  • Initial exposure to Jira, Signavio, or Solution Manager (beneficial)
  • Strong communication and interpersonal skills
  • Enjoyment of working in diverse and interdisciplinary teams
  • Structured, proactive, and self-driven approach to tasks
  • Quick understanding of complex topics
  • Comfort with IT-related content
  • Openness to taking responsibility for work packages
  • Passion for customer service environment and service business process development
  • Willingness to learn and adapt to new technologies and processes
  • University enrollment

Tasks

  • Manage service partner activities
  • Manage warranty processes
  • Align service workflows across countries
  • Test new functionalities
  • Prepare training content
  • Contribute to change management
  • Scope new markets for expansion
  • Coordinate with international stakeholders
  • Identify business requirements
  • Structure business requirements
  • Support knowledge management enhancement
  • Support knowledge management development
  • Monitor project progress
  • Prepare project reports
  • Maintain Jira project tracking
  • Document service processes
  • Continuously improve service processes
  • Maintain a consistent process framework

Education

  • Currently in higher educationOR
  • Bachelor's degree

Languages

  • EnglishBusiness Fluent
  • GermanBusiness Fluent

Tools & Technologies

  • MS Office
  • Jira
  • Signavio
  • Solution Manager

Benefits

Flexible Working

  • Partially mobile working
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Bosch Group and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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