lastminute.com
Global Payroll & HR Systems Manager(m/w/x)
Full-timeWith HomeofficeSenior
Chiasso
New Job?Nejo!
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LAlastminute.com
Implementation Specialist – Customer Service(m/w/x)
Chiasso
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
Leading rollout of new tools and platforms for a European Travel-Tech leader. Strong project management and process automation experience required. Shorter 36h working week with half-day Fridays.
Requirements
- Proven experience implementing complex tools/systems in large organisations
- Strong project management experience with measurable outcomes
- Experience in process automation and workflow optimisation
- Strong stakeholder management and collaboration skills
- Analytical mindset with KPI-driven approach
- Effective operation in structured, evolving environments
- Fluency in English (spoken and written)
- Experience in Customer Service or Operations environments
- Background in tourism or travel-tech industry
- Experience with AI platforms, CRM systems, chatbots, or automation tools
- Experience working in Agile environments (Scrum, Kanban)
- Agile certifications (e.g. Scrum Master, PMI-ACP)
- Familiarity with Change Management frameworks (e.g. ADKAR)
- Prosci or similar Change Management certification
Tasks
- Lead rollout of new tools, platforms, and processes
- Act as key connector between Operations, Product, IT, and Data teams
- Transform operational needs into structured requirements
- Align stakeholders on scope, priorities, timelines, and risks
- Drive initiatives to reduce manual work and increase scalability
- Identify and implement AI-driven solutions
- Ensure smooth launches through structured enablement
- Engage stakeholders for effective adoption
- Monitor post-launch performance and iterate for maximum impact
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
Tools & Technologies
- AI-driven platforms
- CRM systems
- chatbots
- automation tools
- Scrum
- Kanban
- ADKAR
- Prosci
Benefits
Informal Culture
- Inclusive, friendly, and international environment
Flexible Working
- Shorter working week (36h)
- Half working day on Fridays
- Flexible start and end of working day
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of lastminute.com and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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LAlastminute.com
Implementation Specialist – Customer Service(m/w/x)
Chiasso
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
Leading rollout of new tools and platforms for a European Travel-Tech leader. Strong project management and process automation experience required. Shorter 36h working week with half-day Fridays.
Requirements
- Proven experience implementing complex tools/systems in large organisations
- Strong project management experience with measurable outcomes
- Experience in process automation and workflow optimisation
- Strong stakeholder management and collaboration skills
- Analytical mindset with KPI-driven approach
- Effective operation in structured, evolving environments
- Fluency in English (spoken and written)
- Experience in Customer Service or Operations environments
- Background in tourism or travel-tech industry
- Experience with AI platforms, CRM systems, chatbots, or automation tools
- Experience working in Agile environments (Scrum, Kanban)
- Agile certifications (e.g. Scrum Master, PMI-ACP)
- Familiarity with Change Management frameworks (e.g. ADKAR)
- Prosci or similar Change Management certification
Tasks
- Lead rollout of new tools, platforms, and processes
- Act as key connector between Operations, Product, IT, and Data teams
- Transform operational needs into structured requirements
- Align stakeholders on scope, priorities, timelines, and risks
- Drive initiatives to reduce manual work and increase scalability
- Identify and implement AI-driven solutions
- Ensure smooth launches through structured enablement
- Engage stakeholders for effective adoption
- Monitor post-launch performance and iterate for maximum impact
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
Tools & Technologies
- AI-driven platforms
- CRM systems
- chatbots
- automation tools
- Scrum
- Kanban
- ADKAR
- Prosci
Benefits
Informal Culture
- Inclusive, friendly, and international environment
Flexible Working
- Shorter working week (36h)
- Half working day on Fridays
- Flexible start and end of working day
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of lastminute.com and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
lastminute.com
Industry
IT
Description
The company is the European Travel Tech leader in Dynamic Holiday Packages, simplifying and enhancing the travel experience.
Not a perfect match?
- lastminute.com
Global Payroll & HR Systems Manager(m/w/x)
Full-timeWith HomeofficeSeniorChiasso - lastminute.com
Senior Frontend Software Engineer(m/w/x)
Full-timeWith HomeofficeSeniorChiasso - lastminute.com
Head of Data Platform Engineering(m/w/x)
Full-timeWith HomeofficeManagementChiasso - lastminute.com
Category Coordinator Assistant(m/w/x)
Full-timeWith HomeofficeNot specifiedChiasso - MF Group AG
Senior Software Engineer(m/w/x)
Full-timeWith HomeofficeSeniorChiasso