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VIVia

Hub Manager (German-speaking)(m/w/x)

Passau
from 40,000 - 55,000 / year
Full-timeOn-siteSenior
Apply now

Managing daily operations for two on-demand transit services, ensuring passenger reliability. Proven leadership experience in shift-based frontline operations required. 30 vacation days, company pension with 20% employer contribution.

Requirements

  • Proven experience leading operational teams
  • Experience in shift-based staff environments
  • Experience in frontline operations environments
  • On-site presence at least 3 days/week
  • Close work with drivers
  • Support day-to-day operations
  • Strong interpersonal skills
  • Calm, solutions-oriented mindset
  • Navigating operational challenges with drivers
  • Navigating operational challenges with external partners
  • Data-driven approach to problem solving
  • Use of performance metrics for decisions
  • Use of performance metrics to improve outcomes
  • Motivation in fast-paced environments
  • Implementation of process improvement ideas
  • Implementation of service quality improvement ideas
  • German language skills C1 or higher
  • English language skills B2 or higher
  • Valid Class B driver’s license

Tasks

  • Lead daily operations for two on-demand mobility services
  • Ensure reliable passenger transportation
  • Drive continuous improvements in operations
  • Achieve operational excellence
  • Serve as the primary contact for drivers
  • Oversee day-to-day service delivery
  • Monitor key performance metrics
  • Manage team onboarding
  • Mentor drivers
  • Ensure efficient shift planning
  • Partner with central operations teams
  • Identify service quality improvement opportunities
  • Implement process optimization initiatives
  • Enhance rider experience
  • Enhance driver experience

Work Experience

  • approx. 4 - 6 years

Education

  • Vocational certificationOR
  • Bachelor's degreeOR
  • Master's degree

Languages

  • German – Business Fluent
  • English – Business Fluent

Tools & Technologies

  • Class B driver’s license

Benefits

Healthcare & Fitness

  • Urban Sports Club membership

Retirement Plans

  • Company pension scheme with 20% employer contribution

More Vacation Days

  • 30 vacation days
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Via and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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