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MediaMarktSaturn Retail Group
last mo.

Head of Telco(m/w/x)

Ingolstadt
Full-timeOn-siteManagement

Description

In this role, you will lead a central team to define and execute the Telco growth strategy while developing innovative service products. Your focus will be on optimizing the service portfolio, driving commercial success, and ensuring operational excellence across multiple countries.

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Requirements

  • •University degree in Economics, Circularity or similar
  • •Strong expertise in Telco service product development, operations, and go-to-market strategies
  • •Long-term leadership experience in service ops, BizDev in corporate or holding structure
  • •Extensive international Telco knowledge in retail context, ideally omni-channel environment
  • •Experience in managing international and cross-functional projects and people management
  • •Proven success in international Telco venture building / platform scaling
  • •Commercial & P&L ownership with strong business acumen
  • •Go-to-market & Telco sales expertise, ideally in omnichannel retail
  • •Tech-savvy innovator with digital and product mindset
  • •Strong communicator & stakeholder leader across countries
  • •Customer- and people-centric, building high-performance teams
  • •Analytical, hands-on, decisive, adaptive, resilient, fast learner

Education

Bachelor's degree

Work Experience

approx. 4 - 6 years

Tasks

  • •Lead a central team across 11 European countries
  • •Define and execute the Telco growth strategy
  • •Develop and scale a telco proposition for MediaMarktSaturn, including service products and business models
  • •Manage and optimize the international service portfolio for profitability and differentiation
  • •Build and steer the partner and vendor ecosystem, including contract negotiation and performance management
  • •Drive commercial success through go-to-market strategies, attach-rate growth, and country activation
  • •Ensure operational excellence, KPI governance, SLAs, and scalable delivery models
  • •Lead customer-centric service improvements using insights, NPS, and analytics
  • •Oversee risk, compliance, governance, and quality assurance
  • •Develop, test, and scale blueprints successfully across all MediaMarktSaturn countries
  • •Lead and develop the international Telco Omnichannel Strategy and its rollout
  • •Monitor relevant market dynamics and trends to drive growth

Languages

English – Business Fluent

Benefits

More Vacation Days

  • •30 days vacation

Retirement Plans

  • •Company pension plan

Corporate Discounts

  • •Employees discount

Healthcare & Fitness

  • •Fitness collaborations

Learning & Development

  • •Training programs

Career Advancement

  • •Leadership programs
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