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Head of Site Reliability(m/w/x)
Defining SRE strategy and establishing SLIs/SLOs for a European B2B mobility platform. Deep SRE principles and cloud-native systems experience required. 60/40 hybrid model, comprehensive health management.
Requirements
- Deep, hands-on understanding of SRE principles (SLOs, SLIs, error budgets, toil reduction)
- Successfully introduced SRE in DevOps/operations organizations
- Strong technical foundation in large-scale, distributed, cloud-native systems
- Experience with modern software and platform architectures
- Experience with platform engineering and internal developer platforms
- Proven experience in incident management
- Proven experience in resilience engineering
- Proven experience operating production systems at scale
- Calm, clear, decisive leadership in high-pressure situations
- Solid expertise in observability
- Solid expertise in automation
- Solid expertise in CI/CD
- Solid expertise in infrastructure as code
- Application of core engineering practices to improve reliability and efficiency
- Extensive senior leadership experience in complex organizations
- Disciplinary and functional leadership to multiple technical teams
- Effective communication of reliability risks and technical trade-offs to non-technical stakeholders
- Coaching-oriented leadership mindset
- Fostering sustainable team performance and strong learning culture
Tasks
- Define and evolve SRE strategy aligned with business priorities and product roadmaps
- Establish SLIs, SLOs, SLAs, and error budgets for governance and decision-making
- Own key reliability KPIs including availability, latency, MTTR, and error-budget burn rates
- Translate business risk and customer impact into technical reliability priorities
- Drive continuous improvements in resilience, disaster recovery, and business continuity
- Ensure strong observability standards for rapid incident detection and resolution
- Champion automation-first mindset to reduce manual work and enforce blameless postmortems
- Collaborate with Product, Architecture, Platform, and Security teams to design fault-tolerant, scalable, cloud-native systems
- Embed reliability as a core product feature while ensuring cost-efficient investments
- Provide leadership to Site Reliability Engineering teams
- Build a high-performing, psychologically safe learning culture
- Develop career paths, skills frameworks, and coaching models up to senior and principal levels
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Flexible Working
- Flexible working hours
- 60/40 hybrid model
- Balanced mix of on-site meetings and home office
Family Support
- Family-friendly working time models
- Parent-child offices
Healthcare & Fitness
- Comprehensive company health management
Company Bike
- eBike leasing support
Learning & Development
- Access to modern learning environment
Not a perfect match?
- DKV MobilityFull-time/Part-timeWith HomeofficeSeniorRatingen
- Deutsche WertpapierService Bank AG
Site Reliability Engineer / Anwendungsbetrieb - KI & AWS Cloud(m/w/x)
Full-timeWith HomeofficeExperiencedDüsseldorf - DKV Mobility
Head of eCommerce Customer Operations(m/w/x)
Full-time/Part-timeWith HomeofficeManagementRatingen - trivago
Systems Engineer(m/w/x)
Full-timeWith HomeofficeSeniorDüsseldorf - DKV Mobility
Teammanager Payment Processing(m/w/x)
Full-time/Part-timeWith HomeofficeSeniorRatingen
Head of Site Reliability(m/w/x)
Defining SRE strategy and establishing SLIs/SLOs for a European B2B mobility platform. Deep SRE principles and cloud-native systems experience required. 60/40 hybrid model, comprehensive health management.
Requirements
- Deep, hands-on understanding of SRE principles (SLOs, SLIs, error budgets, toil reduction)
- Successfully introduced SRE in DevOps/operations organizations
- Strong technical foundation in large-scale, distributed, cloud-native systems
- Experience with modern software and platform architectures
- Experience with platform engineering and internal developer platforms
- Proven experience in incident management
- Proven experience in resilience engineering
- Proven experience operating production systems at scale
- Calm, clear, decisive leadership in high-pressure situations
- Solid expertise in observability
- Solid expertise in automation
- Solid expertise in CI/CD
- Solid expertise in infrastructure as code
- Application of core engineering practices to improve reliability and efficiency
- Extensive senior leadership experience in complex organizations
- Disciplinary and functional leadership to multiple technical teams
- Effective communication of reliability risks and technical trade-offs to non-technical stakeholders
- Coaching-oriented leadership mindset
- Fostering sustainable team performance and strong learning culture
Tasks
- Define and evolve SRE strategy aligned with business priorities and product roadmaps
- Establish SLIs, SLOs, SLAs, and error budgets for governance and decision-making
- Own key reliability KPIs including availability, latency, MTTR, and error-budget burn rates
- Translate business risk and customer impact into technical reliability priorities
- Drive continuous improvements in resilience, disaster recovery, and business continuity
- Ensure strong observability standards for rapid incident detection and resolution
- Champion automation-first mindset to reduce manual work and enforce blameless postmortems
- Collaborate with Product, Architecture, Platform, and Security teams to design fault-tolerant, scalable, cloud-native systems
- Embed reliability as a core product feature while ensuring cost-efficient investments
- Provide leadership to Site Reliability Engineering teams
- Build a high-performing, psychologically safe learning culture
- Develop career paths, skills frameworks, and coaching models up to senior and principal levels
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Flexible Working
- Flexible working hours
- 60/40 hybrid model
- Balanced mix of on-site meetings and home office
Family Support
- Family-friendly working time models
- Parent-child offices
Healthcare & Fitness
- Comprehensive company health management
Company Bike
- eBike leasing support
Learning & Development
- Access to modern learning environment
About the Company
DKV Mobility
Industry
Transportation
Description
The company is part of a leading European B2B platform for on-the-road payment solutions, committed to a sustainable future of mobility.
Not a perfect match?
- DKV Mobility
Senior DevOps Engineer(m/w/x)
Full-time/Part-timeWith HomeofficeSeniorRatingen - Deutsche WertpapierService Bank AG
Site Reliability Engineer / Anwendungsbetrieb - KI & AWS Cloud(m/w/x)
Full-timeWith HomeofficeExperiencedDüsseldorf - DKV Mobility
Head of eCommerce Customer Operations(m/w/x)
Full-time/Part-timeWith HomeofficeManagementRatingen - trivago
Systems Engineer(m/w/x)
Full-timeWith HomeofficeSeniorDüsseldorf - DKV Mobility
Teammanager Payment Processing(m/w/x)
Full-time/Part-timeWith HomeofficeSeniorRatingen