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DKDKV Mobility

Head of Site Reliability(m/w/x)

Ratingen
Full-time, Part-timeWith Home OfficeSenior

Defining SRE strategy and establishing SLIs/SLOs for a European B2B mobility platform. Deep SRE principles and cloud-native systems experience required. 60/40 hybrid model, comprehensive health management.

Requirements

  • Deep, hands-on understanding of SRE principles (SLOs, SLIs, error budgets, toil reduction)
  • Successfully introduced SRE in DevOps/operations organizations
  • Strong technical foundation in large-scale, distributed, cloud-native systems
  • Experience with modern software and platform architectures
  • Experience with platform engineering and internal developer platforms
  • Proven experience in incident management
  • Proven experience in resilience engineering
  • Proven experience operating production systems at scale
  • Calm, clear, decisive leadership in high-pressure situations
  • Solid expertise in observability
  • Solid expertise in automation
  • Solid expertise in CI/CD
  • Solid expertise in infrastructure as code
  • Application of core engineering practices to improve reliability and efficiency
  • Extensive senior leadership experience in complex organizations
  • Disciplinary and functional leadership to multiple technical teams
  • Effective communication of reliability risks and technical trade-offs to non-technical stakeholders
  • Coaching-oriented leadership mindset
  • Fostering sustainable team performance and strong learning culture

Tasks

  • Define and evolve SRE strategy aligned with business priorities and product roadmaps
  • Establish SLIs, SLOs, SLAs, and error budgets for governance and decision-making
  • Own key reliability KPIs including availability, latency, MTTR, and error-budget burn rates
  • Translate business risk and customer impact into technical reliability priorities
  • Drive continuous improvements in resilience, disaster recovery, and business continuity
  • Ensure strong observability standards for rapid incident detection and resolution
  • Champion automation-first mindset to reduce manual work and enforce blameless postmortems
  • Collaborate with Product, Architecture, Platform, and Security teams to design fault-tolerant, scalable, cloud-native systems
  • Embed reliability as a core product feature while ensuring cost-efficient investments
  • Provide leadership to Site Reliability Engineering teams
  • Build a high-performing, psychologically safe learning culture
  • Develop career paths, skills frameworks, and coaching models up to senior and principal levels

Work Experience

  • approx. 4 - 6 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent

Benefits

Flexible Working

  • Flexible working hours
  • 60/40 hybrid model
  • Balanced mix of on-site meetings and home office

Family Support

  • Family-friendly working time models
  • Parent-child offices

Healthcare & Fitness

  • Comprehensive company health management

Company Bike

  • eBike leasing support

Learning & Development

  • Access to modern learning environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DKV Mobility and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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