NTT DATA
Head of Procurement DACH(m/w/x)
Full-timeOn-siteSenior
Bad Homburg vor der Höhe
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NTNTT Germany
Head of Delivery Operations(m/w/x)
Bad Homburg vor der Höhe
Full-timeOn-siteSenior
AI/ML
Nejo AI Summary
Defining and implementing DACH delivery operations approach for IT services. 5+ years operations management experience in large delivery organizations required. Collaboration with Head of Delivery Management on service delivery governance.
Requirements
- 10+ years experience in IT Services project/business roles
- 5+ years experience in operations management for large delivery organizations
- Advanced business acumen, P&L logic, strategic decision-making
- Deep understanding of IT services economics
- Translate strategic objectives into operational steering models, KPIs, targets
- Strong understanding of IT service portfolios
- Confident executive/board communication on operational performance/risks
- Comfortable leading through organizational complexity and change
- Strong orientation toward management reporting, dashboards, analytics
- Experience driving shoring strategies and global service integration
Tasks
- Lead team of Operations Managers, Workforce Managers, and GD Operations Specialists
- Define and implement DACH delivery operations approach
- Support DACH management and practices in achieving goals
- Develop and manage team through hiring, performance, and succession planning
- Collaborate with Head of Delivery Management on service delivery governance
- Ensure quality, risk management, and red project handling
- Align and streamline DACH delivery processes and tools
- Monitor financial performance using standard KPIs
- Initiate countermeasures for operational issues
- Drive continuous improvement in operational excellence
- Support budget and forecast planning
- Allocate skilled resources across projects
- Plan workforce capacity and capability development
- Ensure teams have necessary tools and training
- Transition Global Delivery to target operating model
- Support Practices with global delivery center tasks
- Handle operative delivery tasks with global delivery partners
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of NTT Germany and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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NTNTT Germany
Head of Delivery Operations(m/w/x)
Bad Homburg vor der Höhe
Full-timeOn-siteSenior
AI/ML
Nejo AI Summary
Defining and implementing DACH delivery operations approach for IT services. 5+ years operations management experience in large delivery organizations required. Collaboration with Head of Delivery Management on service delivery governance.
Requirements
- 10+ years experience in IT Services project/business roles
- 5+ years experience in operations management for large delivery organizations
- Advanced business acumen, P&L logic, strategic decision-making
- Deep understanding of IT services economics
- Translate strategic objectives into operational steering models, KPIs, targets
- Strong understanding of IT service portfolios
- Confident executive/board communication on operational performance/risks
- Comfortable leading through organizational complexity and change
- Strong orientation toward management reporting, dashboards, analytics
- Experience driving shoring strategies and global service integration
Tasks
- Lead team of Operations Managers, Workforce Managers, and GD Operations Specialists
- Define and implement DACH delivery operations approach
- Support DACH management and practices in achieving goals
- Develop and manage team through hiring, performance, and succession planning
- Collaborate with Head of Delivery Management on service delivery governance
- Ensure quality, risk management, and red project handling
- Align and streamline DACH delivery processes and tools
- Monitor financial performance using standard KPIs
- Initiate countermeasures for operational issues
- Drive continuous improvement in operational excellence
- Support budget and forecast planning
- Allocate skilled resources across projects
- Plan workforce capacity and capability development
- Ensure teams have necessary tools and training
- Transition Global Delivery to target operating model
- Support Practices with global delivery center tasks
- Handle operative delivery tasks with global delivery partners
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of NTT Germany and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
NTT Germany
Industry
IT
Description
The company is renowned for its technical excellence and leading innovations, committed to diversity and inclusion.
Not a perfect match?
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