Miele Werk Bürmoos
Head of Finance and Administration(m/w/x)
Full-timeOn-siteManagement
Bürmoos
from 80,000 / year
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DRDragenopharm Apotheker Püschl GmbH
Head of Customer Relations(m/w/x)
Tittmoning
Full-timeOn-siteSenior
Nejo AI Summary
Orchestrating pharmaceutical B2B customer relations and driving service professionalization. Significant customer service or program management experience in manufacturing required. Focus on fact-based updates and assertive negotiation.
Requirements
- Degree in business, technical, or scientific field
- Significant experience in Customer Service, Commercial, or Program Manager roles
- Experience in manufacturing or contract manufacturing environment
- Experience in regulated industries (e.g., pharmaceutical B2B)
- Customer orientation with assertive negotiation
- Business acumen
- Strong contract management skills
- Strong negotiation skills
- Negotiation skills in regulated or supply-driven industries
- System- and process-savvy
- Fact-based communication style
- Experience leading customer relations team
- Experience developing customer relations team
- Technical and functional responsibility for team
- Fluent German
- Fluent English
Tasks
- Lead and manage customer relationships
- Focus on customer satisfaction and long-term partnerships
- Orchestrate communication between internal functions and customers
- Ensure transparent, fact-based updates
- Drive Customer Service professionalization
- Transition from reactive problem-solving to strategic partnerships
- Facilitate direct engagement with site experts
- Distinguish role from Key Account Management
- Lead and develop Customer Service & Commercial management team
- Foster cross-functional collaboration
- Promote continuous improvement
- Negotiate site-level commercial agreements
- Manage supply contracts, affiliate agreements, forecasts, pricing, lead times, and orders
- Represent the site in customer discussions
- Participate in the Site Leadership Team
- Report to the Site Head
- Collaborate with VP Customer Service (Corporate)
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- SAP
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Dragenopharm Apotheker Püschl GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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DRDragenopharm Apotheker Püschl GmbH
Head of Customer Relations(m/w/x)
Tittmoning
Full-timeOn-siteSenior
Nejo AI Summary
Orchestrating pharmaceutical B2B customer relations and driving service professionalization. Significant customer service or program management experience in manufacturing required. Focus on fact-based updates and assertive negotiation.
Requirements
- Degree in business, technical, or scientific field
- Significant experience in Customer Service, Commercial, or Program Manager roles
- Experience in manufacturing or contract manufacturing environment
- Experience in regulated industries (e.g., pharmaceutical B2B)
- Customer orientation with assertive negotiation
- Business acumen
- Strong contract management skills
- Strong negotiation skills
- Negotiation skills in regulated or supply-driven industries
- System- and process-savvy
- Fact-based communication style
- Experience leading customer relations team
- Experience developing customer relations team
- Technical and functional responsibility for team
- Fluent German
- Fluent English
Tasks
- Lead and manage customer relationships
- Focus on customer satisfaction and long-term partnerships
- Orchestrate communication between internal functions and customers
- Ensure transparent, fact-based updates
- Drive Customer Service professionalization
- Transition from reactive problem-solving to strategic partnerships
- Facilitate direct engagement with site experts
- Distinguish role from Key Account Management
- Lead and develop Customer Service & Commercial management team
- Foster cross-functional collaboration
- Promote continuous improvement
- Negotiate site-level commercial agreements
- Manage supply contracts, affiliate agreements, forecasts, pricing, lead times, and orders
- Represent the site in customer discussions
- Participate in the Site Leadership Team
- Report to the Site Head
- Collaborate with VP Customer Service (Corporate)
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- SAP
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Dragenopharm Apotheker Püschl GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Dragenopharm Apotheker Püschl GmbH
Industry
Pharmaceuticals
Description
Das Unternehmen ist einer der weltweit führenden Auftragshersteller und -entwickler für die Pharmaindustrie.
Not a perfect match?
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Full-timeOn-siteExperiencedEggelsberg - Dragenopharm Apotheker Püschl GmbH
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Full-timeApprenticeshipOn-siteTittmoning, Traunstein