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SISiemens AG

Head of IT Service Excellence and Orchestration for Global Cloud and Hosting Services(m/w/x)

Erlangen, München, Nürnberg
Full-timeWith Home OfficeSenior

Orchestrating global cloud and hosting services for a digital transformation infrastructure provider. 10 years of high-tech leadership experience required. Hybrid work, 30 days vacation, and share plan access.

Requirements

  • Master’s degree or equivalent experience in Computer Science, IT, or related field
  • Leadership experience managing diverse IT teams
  • 10 years leadership experience in high-tech/engineering
  • Expertise in hybrid IT service management
  • Strategic mindset aligning technology with business objectives
  • Track record implementing multi-cloud strategies
  • Experience managing in-house and partner service delivery
  • Understanding of operational excellence frameworks
  • Exceptional stakeholder management and communication skills
  • Experience with agile methodologies and innovation cultures
  • Resilient, hands-on leadership in dynamic environments
  • Fluent English communication skills

Tasks

  • Oversee global managed services portfolio
  • Balance technical excellence with business acumen
  • Navigate complex multi-vendor relationships
  • Drive innovation across hybrid environments
  • Inspire teams to deliver exceptional service experiences
  • Collaborate with senior stakeholders to understand business requirements
  • Translate business requirements into effective IT service strategies
  • Develop and execute multi-sourcing strategies
  • Integrate cutting-edge hyperscaler solutions
  • Elevate operational excellence across service ecosystem
  • Own and evolve global IT service portfolio
  • Define unified service ownership and orchestration model
  • Drive multi-cloud and edge strategy
  • Ensure scalable, secure, and future-ready hosting platforms
  • Establish and scale FinOps practices
  • Increase transparency and optimize cloud spend
  • Enable value-driven consumption models
  • Lead and develop globally distributed organization
  • Foster culture of accountability, innovation, and service excellence
  • Simplify and optimize multi-vendor ecosystem
  • Ensure seamless integration of in-house and partner services
  • Continuously improve service quality and reliability
  • Enhance customer experience using data-driven insights
  • Act as strategic partner to senior leadership
  • Translate enterprise priorities into impactful service capabilities

Work Experience

  • 10 years

Education

  • Master's degree

Languages

  • EnglishFluent

Tools & Technologies

  • hybrid IT service management
  • data centers
  • cloud
  • edge computing
  • multi-cloud strategies
  • hyperscaler integrations
  • agile methodologies

Benefits

Flexible Working

  • Hybrid work model
  • 2-3 days mobile working per week
  • Flexible work schedules

Competitive Pay

  • Access to Siemens share plans

More Vacation Days

  • 30 days paid vacation

Learning & Development

  • Flexible training opportunities

Purpose-Driven Work

  • Work environment for personal contribution
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Siemens AG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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