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Chain IQ Group AG
7d ago

Global Service Delivery Manager(m/w/x)

Hamburg
Full-timeOn-siteExperienced
AI/ML

Description

You will lead a major international client partnership by overseeing their indirect procurement ecosystem. Your day-to-day involves driving value through strategic governance and expert coordination.

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Requirements

  • •Background in indirect procurement, consulting, or managed services
  • •Experience in complex, multinational environments
  • •Senior-level stakeholder management skills
  • •Service mindset and client orientation
  • •Leadership without formal authority
  • •Structured, reliable, and resilient working style
  • •Interest in digital transformation and procurement tools
  • •Enjoyment of working with international expert teams
  • •Fluent English, German or French advantageous

Work Experience

approx. 1 - 4 years

Tasks

  • •Act as the senior partner for the client’s global procurement organization
  • •Oversee the full indirect spend landscape for the client
  • •Ensure high-quality sourcing, contracting, and operational delivery
  • •Coordinate global category experts and delivery teams
  • •Lead governance forums, steering committees, and executive reviews
  • •Manage risks, escalations, and complex situations proactively
  • •Drive continuous improvement using digital and GenAI solutions
  • •Ensure transparency on savings, performance, and value creation
  • •Build and strengthen long-term client partnerships

Languages

English – Business Fluent

German – Business Fluent

French – Business Fluent

Benefits

Workation & Sabbatical

  • •Global travel opportunities

Startup Environment

  • •Direct executive stakeholder exposure
  • •Collaboration with category experts

Other Benefits

  • •Ownership of large-scale programs

Modern Equipment

  • •Cutting-edge digital solutions

Purpose-Driven Work

  • •High autonomy
  • •Visible impact

Career Advancement

  • •International career development

Informal Culture

  • •Great Place to Work-certified culture
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