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SG
SGS
16d ago

Global Head of Delivery and Operations(m/w/x)

Meinerzhagen
Full-timeRemoteSenior

Description

In this role, you will lead the operational delivery of medical schemes, ensuring compliance and driving excellence across technical teams. Your day-to-day responsibilities will involve managing resources, fostering continuous improvement, and collaborating with regulatory bodies to uphold standards.

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Requirements

  • Strong understanding of EU MDR, EU IVDR, UKCA, MDSAP, ISO13485 and MDD
  • Proven leadership in managing cross-functional teams in regulated environments
  • Knowledge of conformity assessment procedures and QMS requirements
  • Excellent interpersonal and stakeholder management skills
  • Strong organizational and change management capabilities
  • Strong commercial understanding of the TIC industry
  • Experience in resource planning
  • Qualification as Lead Auditor or Product Assessor under EU MDR/EU IVDR
  • Qualification as Final Reviewer and Decision Maker under MDR or IVDR
  • Experience in a Notified Body or equivalent regulatory organization
  • Minimum 10 years in the medical device or IVD industry, including design, manufacturing, auditing, or technical documentation assessment
  • At least 5 years senior leadership in a Notified Body managing technical employees
  • Minimum 2 years in revenue-focused leadership roles, including P&L accountability, budget management, and financial reporting
  • Demonstrated success in leading high-performing teams and driving operational efficiency
  • Fluency in English in addition to the local language
  • University degree in medicine, engineering, life sciences, or a related field

Education

Bachelor's degree

Work Experience

10 years

Tasks

  • Lead and manage global technical functions for medical schemes
  • Ensure compliance with ISO 13485, MDSAP, UKCA, and EU MDR / EU IVDR requirements
  • Oversee efficient allocation and utilization of technical resources
  • Manage operational technical certification activities and monitor KPIs
  • Develop training and competence management strategies for technical teams
  • Support recruitment, onboarding, and qualification of conformity assessment personnel
  • Drive continuous improvement of technical workflows and IT systems
  • Act as a key interface with regulatory authorities and accreditation bodies
  • Monitor and adapt to regulatory changes and industry trends
  • Manage impartiality and conflict of interest policies across teams
  • Ensure compliance with integrity policies, health & safety standards, and confidentiality
  • Foster a culture of client focus and continuous development within technical teams
  • Collaborate with Commercial & Delivery to align capacity with demand
  • Provide strategic input for designation maintenance and regulatory engagement
  • Offer technical input for commercial business development and bid responses
  • Support budget and KPI visibility for technical operations

Languages

EnglishBusiness Fluent

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