Damco Germany GmbH
Senior IT Support Technician(m/w/x)
Full-timeOn-siteSenior
Herleshausen
New Job?Nejo!
Your personal AI career agent
NENext Job Abroad
German-speaking Customer Support Agent for Telecom Team(m/w/x)
Eisenach
Full-timeOn-siteJunior
Nejo AI Summary
Handling inbound calls, emails, and chats for telecom services, resolving technical and billing issues. High-level German (C1/native) communication skills required. Performance bonuses, relocation package, and multicultural environment.
Requirements
- Enjoyment of helping people
- Clear communication skills
- Structured environment work
- Performance goals focus
- High-level German (C1/native preferred)
- Good English skills (B2 or above)
- Customer service experience
- Sales experience
- Technical support experience
- Confident phone communication
- Handling customer situations
- Comfortable using systems
- Basic PC tools usage
- Calmness under pressure
- Teamwork skills
- Solution-oriented approach
- Reaching targets and KPIs
- Sales experience valued
- Technical understanding valued
Tasks
- Handle inbound calls, emails, and chat
- Support customers with service and technical issues
- Resolve technical problems related to internet, TV, and connectivity
- Answer questions about invoices, payments, and subscriptions
- Assist with account access, roaming, and device concerns
- Manage contract renewals and service upgrades
- Prevent cancellations by offering suitable solutions
- Identify opportunities to recommend relevant services
- Suggest improvements that benefit customers
Education
- Compulsory education
Languages
- German – Native
- English – Business Fluent
Tools & Technologies
- Basic PC tools
Benefits
Bonuses & Incentives
- Performance-based bonuses
Mentorship & Coaching
- Full training and onboarding
Informal Culture
- International, multicultural work environment
Career Advancement
- Career development opportunities
Additional Allowances
- Relocation package
Other Benefits
- Support settling into life in Greece
Team Events
- Company events
- Team activities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Next Job Abroad and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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NENext Job Abroad
German-speaking Customer Support Agent for Telecom Team(m/w/x)
Eisenach
Full-timeOn-siteJunior
Nejo AI Summary
Handling inbound calls, emails, and chats for telecom services, resolving technical and billing issues. High-level German (C1/native) communication skills required. Performance bonuses, relocation package, and multicultural environment.
Requirements
- Enjoyment of helping people
- Clear communication skills
- Structured environment work
- Performance goals focus
- High-level German (C1/native preferred)
- Good English skills (B2 or above)
- Customer service experience
- Sales experience
- Technical support experience
- Confident phone communication
- Handling customer situations
- Comfortable using systems
- Basic PC tools usage
- Calmness under pressure
- Teamwork skills
- Solution-oriented approach
- Reaching targets and KPIs
- Sales experience valued
- Technical understanding valued
Tasks
- Handle inbound calls, emails, and chat
- Support customers with service and technical issues
- Resolve technical problems related to internet, TV, and connectivity
- Answer questions about invoices, payments, and subscriptions
- Assist with account access, roaming, and device concerns
- Manage contract renewals and service upgrades
- Prevent cancellations by offering suitable solutions
- Identify opportunities to recommend relevant services
- Suggest improvements that benefit customers
Education
- Compulsory education
Languages
- German – Native
- English – Business Fluent
Tools & Technologies
- Basic PC tools
Benefits
Bonuses & Incentives
- Performance-based bonuses
Mentorship & Coaching
- Full training and onboarding
Informal Culture
- International, multicultural work environment
Career Advancement
- Career development opportunities
Additional Allowances
- Relocation package
Other Benefits
- Support settling into life in Greece
Team Events
- Company events
- Team activities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Next Job Abroad and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Next Job Abroad
Industry
Telecommunications
Description
Next Job Abroad facilitates international career opportunities for individuals, focusing on customer support roles in Greece.
Not a perfect match?
- Damco Germany GmbH
Senior IT Support Technician(m/w/x)
Full-timeOn-siteSeniorHerleshausen - MAERSK LOGISTICS & SERVICES FRANCE SAS
Warehouse Administrator(m/w/x)
Full-timeOn-siteExperiencedHerleshausen - BarmeniaGothaer AG
Mitarbeiter:in Vertriebsinnendienst(m/w/x)
Full-time/Part-timeOn-siteCareer ChangerEisenach - MAERSK LOGISTICS & SERVICES FRANCE SAS
Trainer & Quality Coordinator Warehouse(m/w/x)
Full-timeOn-siteJuniorHerleshausen - LINDIG Fördertechnik GmbH
Mitarbeiter Vertriebsinnendienst(m/w/x)
Full-timeOn-siteJuniorErfurt, Krauthausen