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German-speaking Customer Support Agent for Airline Team(m/w/x)

Düsseldorf
Full-timeOn-siteJunior

Handling flight bookings, changes, and refunds for premium airline passengers. German fluency (C1+) and English skills required. Two extra salaries annually, flight to Athens covered, 4 weeks hotel accommodation.

Requirements

  • German fluency (C1+ level)
  • Confident English skills
  • Sociability, adaptability, service-mindedness
  • Curiosity about living abroad
  • Excitement for working for a global airline
  • Customer service or hospitality experience (a plus)
  • Mindset matters more than CV length

Tasks

  • Assist passengers with flight bookings and changes
  • Explain ticket rules, fees, and policies
  • Process refunds and reservation updates
  • Support travel agencies and corporate partners
  • Ensure every customer interaction reflects a premium airline experience
  • Represent a respected global aviation brand
  • Gain strong international experience in airline operations
  • Enhance knowledge in travel and tourism
  • Improve customer experience management
  • Contribute to global brand representation

Education

  • Compulsory education

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent

Benefits

Additional Allowances

  • 2 extra salaries per year

Other Benefits

  • Flight to Athens covered
  • Support finding apartment
  • Help with paperwork and settling in

Workation & Sabbatical

  • 4 weeks of hotel accommodation

Learning & Development

  • Full training
  • Free Greek language courses

Career Advancement

  • International career development

Healthcare & Fitness

  • Health care benefits

Modern Office

  • Modern office environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Next Job Abroad and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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