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German Client Support Agent(m/w/x)
Assisting clients with hotel and holiday package bookings, plus travel queries. German and English fluency essential. Accommodation and flight reimbursement provided.
Requirements
- Ability to work in multicultural environments
- Ability to work as part of cross-functional teams
- Fluency in English
- Fluency in German
Tasks
- Assist customers with booking hotels
- Assist customers with booking holiday packages
- Assist customers with booking other travel services
- Provide helpful service for travel questions
- Provide effective service for travel questions
- Provide helpful service for post-travel questions
- Provide effective service for post-travel questions
- Assist customers with payment questions
- Assist customers with change requests
- Assist customers with cancellation requests
- Guide client-brands on ad effectiveness
- Optimize marketing campaigns
- Provide technical support
- Troubleshoot issues
Education
- Compulsory education
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Other Benefits
- Accommodation package
- Apartment
Additional Allowances
- Expenses reimbursement
- Flight reimbursement
Learning & Development
- Training and career development
Informal Culture
- Culture of respect and empowerment
Modern Office
- Nice office space
Public Transport Subsidies
- Access to public transportation
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German Client Support Agent(m/w/x)
Assisting clients with hotel and holiday package bookings, plus travel queries. German and English fluency essential. Accommodation and flight reimbursement provided.
Requirements
- Ability to work in multicultural environments
- Ability to work as part of cross-functional teams
- Fluency in English
- Fluency in German
Tasks
- Assist customers with booking hotels
- Assist customers with booking holiday packages
- Assist customers with booking other travel services
- Provide helpful service for travel questions
- Provide effective service for travel questions
- Provide helpful service for post-travel questions
- Provide effective service for post-travel questions
- Assist customers with payment questions
- Assist customers with change requests
- Assist customers with cancellation requests
- Guide client-brands on ad effectiveness
- Optimize marketing campaigns
- Provide technical support
- Troubleshoot issues
Education
- Compulsory education
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Other Benefits
- Accommodation package
- Apartment
Additional Allowances
- Expenses reimbursement
- Flight reimbursement
Learning & Development
- Training and career development
Informal Culture
- Culture of respect and empowerment
Modern Office
- Nice office space
Public Transport Subsidies
- Access to public transportation
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
Not a perfect match?
- Patrique Mercier Recruitment By Cyriel
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