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Front Office Agent(m/w/x)
Greeting members and managing reception at a global private members' club. Soho Friends membership and 2 paid volunteer days offered. Weekly yoga and monthly workout opportunities.
Tasks
- Greet customers and answer phones
- Receive and deliver mail
- Assist with office supply maintenance and ordering
- Work at Membership reception
- Welcome members by name
- Check membership status
- Perform check-in and check-out tasks
- Manage online and phone reservations
- Inform guests about payment methods
- Verify credit card data
- Register guests, collecting necessary information
- Welcome guests upon arrival, assign rooms
- Provide hotel information, room rates, and amenities
- Respond to guest complaints professionally
- Liaise with housekeeping for room readiness
- Confirm group reservations
- Arrange personalized services for VIPs and event attendees
- Upsell additional facilities and services
- Answer high-volume phone lines for various inquiries
- Maintain updated booking and payment records
Education
- Compulsory education
Languages
- English – Business Fluent
Benefits
Purpose-Driven Work
- 2 paid volunteer days
Other Benefits
- Soho Friends Membership
Team Events
- Monthly movie screenings
Healthcare & Fitness
- Monthly workout opportunities
- Weekly Yoga/Pilates classes
Corporate Discounts
- 50% discount on Cowshed products
- Corporate benefits discounts
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Front Office Agent(m/w/x)
Greeting members and managing reception at a global private members' club. Soho Friends membership and 2 paid volunteer days offered. Weekly yoga and monthly workout opportunities.
Tasks
- Greet customers and answer phones
- Receive and deliver mail
- Assist with office supply maintenance and ordering
- Work at Membership reception
- Welcome members by name
- Check membership status
- Perform check-in and check-out tasks
- Manage online and phone reservations
- Inform guests about payment methods
- Verify credit card data
- Register guests, collecting necessary information
- Welcome guests upon arrival, assign rooms
- Provide hotel information, room rates, and amenities
- Respond to guest complaints professionally
- Liaise with housekeeping for room readiness
- Confirm group reservations
- Arrange personalized services for VIPs and event attendees
- Upsell additional facilities and services
- Answer high-volume phone lines for various inquiries
- Maintain updated booking and payment records
Education
- Compulsory education
Languages
- English – Business Fluent
Benefits
Purpose-Driven Work
- 2 paid volunteer days
Other Benefits
- Soho Friends Membership
Team Events
- Monthly movie screenings
Healthcare & Fitness
- Monthly workout opportunities
- Weekly Yoga/Pilates classes
Corporate Discounts
- 50% discount on Cowshed products
- Corporate benefits discounts
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Soho House & Co.
Industry
Hospitality
Description
Soho House is a private members' club and hotel offering dining, fitness, and cultural experiences in various global locations.
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