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Field Service Technician(m/w/x)
Field service for solar inverters and medium-voltage switchgear, diagnosing issues at customer sites. Electrical technician training and medium-voltage switchgear experience required. Technical training in Germany, R&D facility visits in China.
Requirements
- Training as an electrical technician, master electrician, or electrician
- Experience with medium-voltage switchgear, string inverters, central inverters
- Experience with configuring network interfaces and communication protocols
- German & English language skills at least on C1
- Willingness to work on call duty
- Experience with Battery Storage solutions
- Experience dealing with customers in critical situations
- Willingness to travel to the Northern sites in Germany
- Driving license is extremely important to the job
- Completed studies in electrical engineering or comparable
- Completed vocational training as an electrician, electrical technician, or comparable
- Further training as an electrical specialist is advantageous
- Knowledge of direct current / alternating current, low and medium voltage
- Willingness to explain complex issues over the phone
- Experience dealing with customers in critical situations
- Experience with Battery Storage solutions is advantageous
- Programming knowledge and basic IT knowledge is advantageous
- Good German and English skills
- Willingness to travel approximately 60-70 percent, mostly within Germany, occasionally within Europe
- A driving license (Class B or 3) is mandatory
Tasks
- Act as the interface between customers and Sungrow
- Take ownership of dispatched customer issues
- Provide service and customer support during field visits
- Diagnose errors and technical problems
- Deliver support and service solutions for customers
- Perform installation, repair, maintenance, and testing tasks on-site
- Conduct upgrades and rework activities
- Assist project management during commissioning and site acceptance services
- Follow operational procedures and practices consistently
- Adhere to health and safety instructions and regulations
- Ensure documentation and work instructions are up-to-date for service contracts
- Create documentation and processes for existing and upcoming service activities
Work Experience
- 2 - 5 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Career Advancement
- Opportunities for career advancement
Bonuses & Incentives
- Bonus payment based on KPI agreements
Informal Culture
- Multinational team
Learning & Development
- Technical and commercial training in Germany
Other Benefits
- Visits to R&D facility in China
Not a perfect match?
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- 1KOMMA5°
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Field Service Technician(m/w/x)
Field service for solar inverters and medium-voltage switchgear, diagnosing issues at customer sites. Electrical technician training and medium-voltage switchgear experience required. Technical training in Germany, R&D facility visits in China.
Requirements
- Training as an electrical technician, master electrician, or electrician
- Experience with medium-voltage switchgear, string inverters, central inverters
- Experience with configuring network interfaces and communication protocols
- German & English language skills at least on C1
- Willingness to work on call duty
- Experience with Battery Storage solutions
- Experience dealing with customers in critical situations
- Willingness to travel to the Northern sites in Germany
- Driving license is extremely important to the job
- Completed studies in electrical engineering or comparable
- Completed vocational training as an electrician, electrical technician, or comparable
- Further training as an electrical specialist is advantageous
- Knowledge of direct current / alternating current, low and medium voltage
- Willingness to explain complex issues over the phone
- Experience dealing with customers in critical situations
- Experience with Battery Storage solutions is advantageous
- Programming knowledge and basic IT knowledge is advantageous
- Good German and English skills
- Willingness to travel approximately 60-70 percent, mostly within Germany, occasionally within Europe
- A driving license (Class B or 3) is mandatory
Tasks
- Act as the interface between customers and Sungrow
- Take ownership of dispatched customer issues
- Provide service and customer support during field visits
- Diagnose errors and technical problems
- Deliver support and service solutions for customers
- Perform installation, repair, maintenance, and testing tasks on-site
- Conduct upgrades and rework activities
- Assist project management during commissioning and site acceptance services
- Follow operational procedures and practices consistently
- Adhere to health and safety instructions and regulations
- Ensure documentation and work instructions are up-to-date for service contracts
- Create documentation and processes for existing and upcoming service activities
Work Experience
- 2 - 5 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Career Advancement
- Opportunities for career advancement
Bonuses & Incentives
- Bonus payment based on KPI agreements
Informal Culture
- Multinational team
Learning & Development
- Technical and commercial training in Germany
Other Benefits
- Visits to R&D facility in China
About the Company
Sungrow
Industry
EnergyAutomation
Description
Sungrow is a leader in solar inverter research and development, providing solutions for various renewable energy applications.
Not a perfect match?
- CEE Group
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Elektroniker Instandhaltung (PV Anlagen)(m/w/x)
Full-time/Part-timeWith HomeofficeExperiencedHamburg - Light:Guard GmbH
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