Agilent Technologies Deutschland GmbH
Field Service Engineer for GCMS(m/w/x)
Full-timeWith HomeofficeJunior
Waldbronn
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OXOxoid Deutschland GmbH
Field Service Engineer TEM/XPS(m/w/x)
Karlsruhe, München, Dreieich
Full-timeRemoteSenior
Nejo AI Summary
On-site installation, service, and repair of complex TEM/XPS equipment. Bachelor's degree in technical/scientific field with vacuum/high voltage troubleshooting experience required. Company car for private use, flexible hours.
Requirements
- Bachelor’s degree in technical or scientific field
- Knowledge of Electron Microscopy and/or X-ray Photoelectron Spectroscopy (XPS)
- Full education in TEM or XPS equivalent to Bachelor’s degree
- Solid proficiency in instrument systems technology
- Experience troubleshooting vacuum and high voltage systems
- Experience with ultra-high vacuum (UHV) systems is an advantage
- Ability to read and interpret schematics and technical documentation
- Familiarity with Windows-based software environments
- Ability to perform standard software installations and updates
- Strong interpersonal and communication skills
- Structured and systematic problem-solving skills
- Ability to work independently and escalate issues
- Customer-focused mindset with strong service orientation
- Valid driver’s license (Class B)
Tasks
- Perform on-site installation of complex equipment
- Service complex equipment on-site
- Repair complex equipment on-site
- Investigate equipment quality and functionality
- Approve equipment quality and functionality
- Instruct customers on system operation
- Instruct customers on system maintenance
- Act as a technical contact for service activities
- Conduct on-site installations of Electron Microscopes
- Conduct on-site installations of XPS systems
- Ensure customer satisfaction during installations
- Ensure compliance with company standards during installations
- Perform remote troubleshooting
- Perform on-site troubleshooting
- Perform remote repair
- Perform on-site repair
- Perform remote installation
- Provide on-site training on maintenance
- Provide on-site training on basic operation
- Support local spare parts inventory management
- Coordinate third-party service providers
- Dispatch third-party service providers
- Follow up with third-party providers
- Monitor customer service contract status
- Support scheduling of preventive maintenance
- Complete service activity documentation accurately
- Submit service activity documentation timely
- Take ownership of assigned service tickets
- Manage technical resolution of service tickets
- Manage administrative resolution of service tickets
- Manage customer communication until ticket closure
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degree
Languages
- English – Fluent
- German – is a plus
Tools & Technologies
- Electron Microscopy
- X-ray Photoelectron Spectroscopy (XPS)
- TEM
- Vacuum technology
- High voltage systems
- Ultra-high vacuum (UHV) systems
- Windows-based software
Benefits
Company Vehicle
- Company car for private use
Company Bike
- Company bike leasing (JobRad)
Retirement Plans
- Attractive company pension plan
Flexible Working
- Flexible working hours
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Oxoid Deutschland GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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OXOxoid Deutschland GmbH
Field Service Engineer TEM/XPS(m/w/x)
Karlsruhe, München, Dreieich
Full-timeRemoteSenior
Nejo AI Summary
On-site installation, service, and repair of complex TEM/XPS equipment. Bachelor's degree in technical/scientific field with vacuum/high voltage troubleshooting experience required. Company car for private use, flexible hours.
Requirements
- Bachelor’s degree in technical or scientific field
- Knowledge of Electron Microscopy and/or X-ray Photoelectron Spectroscopy (XPS)
- Full education in TEM or XPS equivalent to Bachelor’s degree
- Solid proficiency in instrument systems technology
- Experience troubleshooting vacuum and high voltage systems
- Experience with ultra-high vacuum (UHV) systems is an advantage
- Ability to read and interpret schematics and technical documentation
- Familiarity with Windows-based software environments
- Ability to perform standard software installations and updates
- Strong interpersonal and communication skills
- Structured and systematic problem-solving skills
- Ability to work independently and escalate issues
- Customer-focused mindset with strong service orientation
- Valid driver’s license (Class B)
Tasks
- Perform on-site installation of complex equipment
- Service complex equipment on-site
- Repair complex equipment on-site
- Investigate equipment quality and functionality
- Approve equipment quality and functionality
- Instruct customers on system operation
- Instruct customers on system maintenance
- Act as a technical contact for service activities
- Conduct on-site installations of Electron Microscopes
- Conduct on-site installations of XPS systems
- Ensure customer satisfaction during installations
- Ensure compliance with company standards during installations
- Perform remote troubleshooting
- Perform on-site troubleshooting
- Perform remote repair
- Perform on-site repair
- Perform remote installation
- Provide on-site training on maintenance
- Provide on-site training on basic operation
- Support local spare parts inventory management
- Coordinate third-party service providers
- Dispatch third-party service providers
- Follow up with third-party providers
- Monitor customer service contract status
- Support scheduling of preventive maintenance
- Complete service activity documentation accurately
- Submit service activity documentation timely
- Take ownership of assigned service tickets
- Manage technical resolution of service tickets
- Manage administrative resolution of service tickets
- Manage customer communication until ticket closure
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degree
Languages
- English – Fluent
- German – is a plus
Tools & Technologies
- Electron Microscopy
- X-ray Photoelectron Spectroscopy (XPS)
- TEM
- Vacuum technology
- High voltage systems
- Ultra-high vacuum (UHV) systems
- Windows-based software
Benefits
Company Vehicle
- Company car for private use
Company Bike
- Company bike leasing (JobRad)
Retirement Plans
- Attractive company pension plan
Flexible Working
- Flexible working hours
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Oxoid Deutschland GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Oxoid Deutschland GmbH
Industry
Science
Description
Das Unternehmen ist ein Produktions-, Vertriebs- und Servicestandort, der Produkte für die mikrobiologische Anwendung in klinischen Laboratorien herstellt.
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