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Field Service Engineer for GCMS(m/w/x)
On-site installation and repair of complex analytical instrumentation and integrated IT solutions for life science and diagnostic labs. Bachelor's/Master's in relevant engineering, German/English fluency, and up to 35% travel required. Structured entry for early-career professionals.
Requirements
- Bachelor's or Master's degree in Chemical, Biochemical, Electrical Engineering, or equivalent qualification
- Early-career professional or postgraduate, eagerness to build a career in field service and customer-facing technical support
- Fluency in German and English, strong communication skills
- Valid driver's license
- Flexibility and willingness to travel (up to 35%), including overnight stays
Tasks
- Install GCMS systems, hardware, software, networking products, and operating systems on-site
- Implement GCMS systems, hardware, software, networking products, and operating systems on-site
- Maintain GCMS systems, hardware, software, networking products, and operating systems on-site
- Repair GCMS systems, hardware, software, networking products, and operating systems on-site
- Install integrated hardware, software, and IT solutions
- Configure integrated hardware, software, and IT solutions
- Optimize integrated hardware, software, and IT solutions
- Troubleshoot integrated hardware, software, and IT solutions
- Diagnose and resolve technical issues to minimize downtime
- Perform preventive maintenance to minimize downtime
- Proactively address equipment problems to minimize downtime
- Proactively address software problems to minimize downtime
- Deliver integrated solutions (non-design)
- Provide technical guidance and support
- Ensure high customer satisfaction
- Act as an internal technical resource
- Manage product escalations
- Collaborate with cross-functional teams to resolve customer issues
- Comply with credentialing and identification for site access
- Comply with certification and safety for site access
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Informal Culture
- Collaborative, inclusive, and forward-thinking work culture
Career Advancement
- Career growth opportunities
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Field Service Engineer for GCMS(m/w/x)
On-site installation and repair of complex analytical instrumentation and integrated IT solutions for life science and diagnostic labs. Bachelor's/Master's in relevant engineering, German/English fluency, and up to 35% travel required. Structured entry for early-career professionals.
Requirements
- Bachelor's or Master's degree in Chemical, Biochemical, Electrical Engineering, or equivalent qualification
- Early-career professional or postgraduate, eagerness to build a career in field service and customer-facing technical support
- Fluency in German and English, strong communication skills
- Valid driver's license
- Flexibility and willingness to travel (up to 35%), including overnight stays
Tasks
- Install GCMS systems, hardware, software, networking products, and operating systems on-site
- Implement GCMS systems, hardware, software, networking products, and operating systems on-site
- Maintain GCMS systems, hardware, software, networking products, and operating systems on-site
- Repair GCMS systems, hardware, software, networking products, and operating systems on-site
- Install integrated hardware, software, and IT solutions
- Configure integrated hardware, software, and IT solutions
- Optimize integrated hardware, software, and IT solutions
- Troubleshoot integrated hardware, software, and IT solutions
- Diagnose and resolve technical issues to minimize downtime
- Perform preventive maintenance to minimize downtime
- Proactively address equipment problems to minimize downtime
- Proactively address software problems to minimize downtime
- Deliver integrated solutions (non-design)
- Provide technical guidance and support
- Ensure high customer satisfaction
- Act as an internal technical resource
- Manage product escalations
- Collaborate with cross-functional teams to resolve customer issues
- Comply with credentialing and identification for site access
- Comply with certification and safety for site access
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Informal Culture
- Collaborative, inclusive, and forward-thinking work culture
Career Advancement
- Career growth opportunities
About the Company
Agilent Technologies Deutschland GmbH
Industry
Science
Description
Das Unternehmen inspiriert und unterstützt Entdeckungen zur Verbesserung der Lebensqualität und versorgt Labore weltweit mit Instrumenten und Dienstleistungen.
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