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DEDelta Electronics

Field Application Engineer(m/w/x)

Soest
Full-timeOn-siteExperienced

Technical support for IoT energy-saving systems and UPS products. 3-5 years UPS FAE experience required. Translation of brochures and manuals, English and German language skills.

Requirements

  • 3-5 years UPS products experience (Three/Single Phase UPS, installation, battery configuration)
  • Proven UPS FAE working experience
  • Excellent client-facing and internal communication skills
  • Strong Microsoft Office working knowledge
  • Mandatory English and German language skills
  • Other European language skills as a plus
  • Mandatory business travel depending on customer requirements
  • Evaluating customer requirements for systems application
  • Administering technical, technological, functional aspects of proposals

Tasks

  • Assist in managing company products and sales requests
  • Provide technical support to customers
  • Analyze and resolve technological issues in installed systems
  • Collaborate with sales, engineering, and product teams for accurate information
  • Translate brochures and manuals
  • Prepare technical elements of proposals
  • Formulate technical solution guidelines for sales support
  • Troubleshoot system applications on customer request
  • Resolve engineering issues and conduct customer follow-ups
  • Identify new sales opportunities
  • Prepare records and documents for product presentations
  • Conduct training sessions for new products and services
  • Support sales team in organizing product demonstrations
  • Coordinate with sales and marketing for application system design
  • Formulate product specifications based on customer needs
  • Collaborate with project management for health care and home energy applications
  • Provide capacitive resolution for installed applications
  • Assist customers in maintaining engineering applications
  • Evaluate customer requirements for system applications
  • Administer technical, technological, and functional aspects of proposals

Work Experience

  • 3 - 5 years

Education

  • Vocational certificationOR
  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishNative
  • GermanNative

Tools & Technologies

  • Microsoft Office
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Delta Electronics and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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