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Expert Business Analyst(m/w/x)
Description
In this role, you will drive customer experience strategy by building robust financial models and identifying process improvements to ensure every initiative delivers measurable value.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience in Business Analysis, Consulting, or Customer Care
- •Expertise in business case development and financial analysis
- •Knowledge of customer care processes and KPIs
- •Experience with data analysis and visualization tools
- •Excellent communication and presentation skills
- •Structured, analytical working style and customer-focused mindset
Tasks
- •Develop business cases for customer care initiatives
- •Create financial models and ROI calculations
- •Perform detailed cost-benefit analyses
- •Analyze customer care processes for improvements
- •Define KPIs and success metrics
- •Prepare reports and presentations for decision-makers
- •Support project execution and validate assumptions
- •Measure project outcomes and provide recommendations
Tools & Technologies
Languages
English – Business Fluent
Benefits
Flexible Working
- •Mobile work (50/50)
More Vacation Days
- •30 days vacation
Retirement Plans
- •Company pension plan
Corporate Discounts
- •Employees discount
Healthcare & Fitness
- •Fitness Collaborations
Learning & Development
- •Training & Education
Informal Culture
- •Open corporate culture
- •Teamwork
- MediaMarktSaturn Retail GroupFull-timeOn-siteExperiencedIngolstadt
- MediaMarktSaturn Retail Group
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Expert Business Analyst(m/w/x)
The AI Job Search Engine
Description
In this role, you will drive customer experience strategy by building robust financial models and identifying process improvements to ensure every initiative delivers measurable value.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience in Business Analysis, Consulting, or Customer Care
- •Expertise in business case development and financial analysis
- •Knowledge of customer care processes and KPIs
- •Experience with data analysis and visualization tools
- •Excellent communication and presentation skills
- •Structured, analytical working style and customer-focused mindset
Tasks
- •Develop business cases for customer care initiatives
- •Create financial models and ROI calculations
- •Perform detailed cost-benefit analyses
- •Analyze customer care processes for improvements
- •Define KPIs and success metrics
- •Prepare reports and presentations for decision-makers
- •Support project execution and validate assumptions
- •Measure project outcomes and provide recommendations
Tools & Technologies
Languages
English – Business Fluent
Benefits
Flexible Working
- •Mobile work (50/50)
More Vacation Days
- •30 days vacation
Retirement Plans
- •Company pension plan
Corporate Discounts
- •Employees discount
Healthcare & Fitness
- •Fitness Collaborations
Learning & Development
- •Training & Education
Informal Culture
- •Open corporate culture
- •Teamwork
About the Company
MediaMarktSaturn Retail Group
Industry
Retail
Description
MediaMarkt ist der ungeschlagene Marktführer im Consumer Electronics Markt in Österreich mit über 50 Standorten und einem Onlineshop.
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