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SUSungrow

.EV Field Service Engineer(m/w/x)

Berlin
Full-timeOn-siteExperienced
Green Job

Remote monitoring and firmware patching for EV chargers at world's largest inverter manufacturer. Hands-on electro-technical experience required. Mobility package with e-bikes, KPI-based bonus payments.

Requirements

  • Hands-on electro-technical experience
  • Passion for green technology
  • Strong hands-on skills and analysis abilities
  • On-site troubleshooting and resolution
  • Strong TCP/IP network system knowledge
  • Command-line troubleshooting experience
  • OCPP and Modbus-TCP communication protocols experience (advantageous)
  • Electrical single-line diagram interpretation
  • Advanced Microsoft Excel skills
  • Professional statistical analysis software skills
  • Linux proficiency (advantageous)
  • Strong communication skills
  • Assisting non-technical customers
  • English proficiency (B2 level or higher)
  • German proficiency (big plus)
  • Based in Germany
  • Flexibility for occasional travel
  • EU passport or valid work permit
  • Relocation considered for exceptional candidates

Tasks

  • Proactively monitor EV chargers remotely
  • Diagnose and resolve charger malfunctions
  • Explain issues clearly to customers
  • Implement remote reboots and settings modifications
  • Patch firmware to ensure high fleet availability
  • Align with customer commissioning requirements
  • Provide remote commissioning support
  • Coordinate on-site commissioning with installers
  • Integrate EV chargers into customer systems
  • Lead on-site troubleshooting for complex issues
  • Replace malfunctioning components safely
  • Develop expertise in Sungrow’s monitoring tools
  • Document recurring quality problems
  • Maintain customer and issue databases
  • Improve data processing techniques

Work Experience

  • 2 - 5 years

Education

  • Vocational certificationOR
  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent
  • GermanBasic

Tools & Technologies

  • TCP/IP
  • OCPP
  • Modbus-TCP
  • Microsoft Excel
  • Linux

Benefits

Company Bike

  • Mobility package (E-bikes)

Bonuses & Incentives

  • Bonus payments based on KPIs

Informal Culture

  • Multinational team

Learning & Development

  • Technical and commercial knowledge enhancement
  • Technical and commercial training in Germany

Other Benefits

  • Visits to R&D facility in China
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Sungrow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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