Skip to content
New Job?Nejo!

The AI Job Search Engine

BIBioNTech SE

Engineering Platform Service Manager(m/w/x)

Mainz
Full-timeOn-siteExperienced

You will ensure the stability of the company's engineering platforms by managing complex integrations and building smart automations to streamline operations and enhance service quality.

Requirements

  • Experience operating Atlassian Jira and Confluence
  • Knowledge of Jira and Confluence configuration
  • Experience in automation and scripting
  • Experience integrating Jira/Confluence with enterprise systems
  • Understanding of platform governance and practices
  • Focus on service quality and reliability
  • Ability to analyze trends and optimization
  • Excellent communication and collaboration skills
  • Fluency in English and German knowledge

Tasks

  • Maintain and improve the template-based request catalogue
  • Prioritize and fulfill requests according to SLAs
  • Provide 2nd and 3rd-level support for Jira and Confluence
  • Restore services and perform root-cause analyses
  • Execute changes while ensuring minimal service disruption
  • Build automations using Python, Groovy, and JQL
  • Develop integrations with GitHub, SAP, and ServiceNow
  • Optimize automation performance, security, and costs
  • Track service KPIs and analyze performance trends
  • Update knowledge-base articles and document lessons learned
  • Enforce platform governance and best-practice workflow designs
  • Ensure configurations comply with GxP, GDPR, and SOX
  • Support audits, CAPAs, and internal quality management

Work Experience

approx. 1 - 4 years

Education

Vocational certificationORBachelor's degreeORMaster's degree

Languages

EnglishBusiness FluentGermanBasic

Tools & Technologies

Atlassian JiraConfluenceJira AutomationPythonGroovyJQLREST APIsGitHubMicrosoft 365SAPServiceNow

Benefits

Flexible Working

  • Flexible hours

More Vacation Days

  • Vacation account

Learning & Development

  • Digital Learning
  • LinkedIn Learning

Career Advancement

  • Performance and talent development
  • Leadership development

Other Benefits

  • Apprenticeships

Informal Culture

  • Culture on an equal footing

Purpose-Driven Work

  • Opportunities to shape and impact

Mentorship & Coaching

  • Support for your full potential

Company Bike

  • Company bike

Public Transport Subsidies

  • Job ticket
  • Deutschlandticket

Retirement Plans

  • Employer-funded pension

Childcare

  • Childcare
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of BioNTech SE and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
100+ Similar Jobs in Mainz
  • BioNTech SE

    Director Integration Platform(m/w/x)

    Full-timeOn-siteSenior
    Mainz
  • BioNTech SE

    Business Analyst Experience Platforms(m/w/x)

    Full-timeOn-siteSenior
    Mainz, Berlin
  • BioNTech SE

    Engineer Automation Projects(m/w/x)

    Full-timeOn-siteSenior
    Mainz
  • BioNTech SE

    Specialist CMC Coordination(m/w/x)

    Full-timeOn-siteExperienced
    Mainz, München
  • BioNTech SE

    Engineer ERP Validation(m/w/x)

    Full-timeOn-siteSenior
    Mainz
100+ View all similar jobs

Nejo is an AI – results may be incomplete or contain mistakes