Engagement Manager - Insurance Experience Design(m/w/x)

Description

As an Engagement Manager, you will lead client projects, ensuring quality deliverables and fostering strong relationships. Your role involves mentoring teams, driving digital initiatives, and contributing to business development while achieving key performance targets.

Requirements

• •University degree or equivalent experience
• •Minimum 10 years of experience in operational business or management consulting
• •Proven track record in Customer Experience and Digital Transformation
• •Deep expertise in MarTech tool stack & enablement
• •Strong analytical and problem-solving skills
• •Expertise in key trends around AI in customer experience and personalization
• •Mastery of working and communicating with a broad range of audiences
• •Affinity for solving problems and analytical thinking
• •Enthusiasm for working in a diverse and international team
• •Excellent command of English and German language
• •Knowledge of insurance and financial services and consulting methodologies
• •Previous leadership and international experiences

Tasks

• •Manage client relationships and deliverable quality
• •Ensure project milestones are met
• •Lead project teams to achieve targets
• •Coach and mentor team members
• •Manage project communications and timelines
• •Anticipate obstacles and propose solutions
• •Build long-term client relationships
• •Identify future business opportunities
• •Contribute to business development and client pitches
• •Enhance Allianz Consulting expertise in strategic areas
• •Achieve team revenue, cost, and profit KPIs
• •Participate in internal projects and knowledge sharing
• •Support clients in customer strategy and experience
• •Drive digital initiatives for business growth
• •Establish a center of competence for digital topics