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DMS (Document Management Services) Scanning Center Manager(m/w/x)
Leading production and service teams for physical document digitization at a digital information management provider. Technical affinity and internal sales service experience needed. Cross-functional collaboration across multiple locations.
Requirements
- Completed university or technical college degree or Master's certification
- Strong technical affinity and experience in internal sales service
- Proven ability in personnel leadership and coaching
- German and English mandatory
- Initiative and assertiveness
- Social competence and strong communication skills
- Goal and results orientation
- Cost awareness
- Presentation and moderation skills
Tasks
- Provide strategic direction for the DMS team
- Lead production and internal service teams
- Manage direct and indirect personnel responsibilities
- Collaborate with sales, other locations, and corporate departments
- Handle internal and external escalations
- Ensure high customer satisfaction
- Analyze and implement global standards considering local conditions
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- German – Native
- English – Business Fluent
Benefits
Healthcare & Fitness
- Comprehensive health plans
- Wellness plans
Retirement Plans
- Retirement plans
Learning & Development
- Opportunities for continuous learning
Other Benefits
- Professional growth
Flexible Working
- Flexible work options
Family Support
- Work-life balance
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DMS (Document Management Services) Scanning Center Manager(m/w/x)
Leading production and service teams for physical document digitization at a digital information management provider. Technical affinity and internal sales service experience needed. Cross-functional collaboration across multiple locations.
Requirements
- Completed university or technical college degree or Master's certification
- Strong technical affinity and experience in internal sales service
- Proven ability in personnel leadership and coaching
- German and English mandatory
- Initiative and assertiveness
- Social competence and strong communication skills
- Goal and results orientation
- Cost awareness
- Presentation and moderation skills
Tasks
- Provide strategic direction for the DMS team
- Lead production and internal service teams
- Manage direct and indirect personnel responsibilities
- Collaborate with sales, other locations, and corporate departments
- Handle internal and external escalations
- Ensure high customer satisfaction
- Analyze and implement global standards considering local conditions
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- German – Native
- English – Business Fluent
Benefits
Healthcare & Fitness
- Comprehensive health plans
- Wellness plans
Retirement Plans
- Retirement plans
Learning & Development
- Opportunities for continuous learning
Other Benefits
- Professional growth
Flexible Working
- Flexible work options
Family Support
- Work-life balance
About the Company
Iron Mountain (Deutschland) Service GmbH
Industry
Other
Description
Das Unternehmen bietet nachhaltige Lösungen im Bereich Dokumenten- und Informationsmanagement sowie digitale Transformationsdienste an.
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