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Director of Delivery DACH, Creative & Media(m/w/x)
Overseeing creative & media project delivery for ambitious brands, ensuring scalable execution. Deep expertise in creative processes and agency operations required. Flexible hybrid work, company pension, lease bike options.
Requirements
- Deep understanding of agency operations
- Knowledge of creative and media delivery
- Ability to lead high-growth, cross-functional teams
- Confidence and expertise in client conversations
- Deep expertise in creative processes (concepting, design, production)
- Media experience (advantageous, not essential)
- Project management/client delivery experience in digital agency or related industry
- Deep understanding of Creative delivery methods and needs
- Hands-on experience delivering creative projects
- Knowledge of media delivery (advantageous, not essential)
- In-depth knowledge of industry and trends in creative industry
- Exceptional communication and interpersonal skills
- Ability to interact effectively with clients and team members
- Strong leadership skills
- Strong communication skills
- Ability to influence and motivate teams
- Ability to build a great culture
- Assertiveness and ability to take charge
- Drive growth
Tasks
- Oversee end-to-end delivery of creative and media projects
- Ensure structured and scalable project execution
- Develop and refine project planning processes
- Define clear timelines, milestones, deliverables, and resource needs
- Manage scope and change control
- Adjust project plans to balance profitability and client expectations
- Lead delivery teams to maintain high-quality outputs
- Identify and mitigate operational risks
- Address roadblocks to ensure seamless execution
- Contribute to EMEA delivery organization growth
- Support nearshore delivery strategy
- Input into resource planning and allocation
- Ensure optimal utilization of creative, technical, and media talent
- Highlight recruitment needs to the recruitment team
- Build and mentor a high-performing delivery function
- Foster a culture of collaboration, growth, and accountability
- Identify and resolve operational bottlenecks
- Optimize workflows and systemic issues
- Standardize processes, templates, and best practices
- Improve operational efficiency and scalability
- Establish and monitor key performance indicators
- Measure project success, resource utilization, and profitability
- Champion AI, automation, and workflow tools
- Drive efficiency and innovation in delivery processes
- Oversee project budgets
- Ensure profitable delivery without compromising quality
- Track and report on project financial performance
- Ensure transparency and alignment with business goals
- Identify areas for cost control and operational efficiencies
- Ensure long-term sustainability
- Align delivery with client expectations and business objectives
- Partner with client management and client-facing teams
- Foster strong internal communication and collaboration
- Bring deep expertise in creative processes
- Support media lead in meeting client and internal expectations
- Lead operational workflows for scalable, multi-market execution
- Demonstrate strong project management skills
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Flexible Working
- Flexible hybrid working policy
Retirement Plans
- Company pension scheme
Company Bike
- Lease bike options
Public Transport Subsidies
- Deutschlandticket subsidy
- Public transport subsidy
Free or Subsidized Food
- Occasional breakfast/lunch at office
Snacks & Drinks
- Smoothie Tuesdays
Other Benefits
- €30 monthly flexible package
- Reasonable adjustment support
Additional Allowances
- Digital food stamps
- Massage studio subsidy
- Internet cost subsidy
Healthcare & Fitness
- Fitness provider subsidy
- Sport club subsidy
Corporate Discounts
- Future Bens access
Mental Health Support
- OpenUp platform contribution
Team Events
- Social events
Learning & Development
- Training opportunities
- Development opportunities
- Certification opportunities
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Director of Delivery DACH, Creative & Media(m/w/x)
Overseeing creative & media project delivery for ambitious brands, ensuring scalable execution. Deep expertise in creative processes and agency operations required. Flexible hybrid work, company pension, lease bike options.
Requirements
- Deep understanding of agency operations
- Knowledge of creative and media delivery
- Ability to lead high-growth, cross-functional teams
- Confidence and expertise in client conversations
- Deep expertise in creative processes (concepting, design, production)
- Media experience (advantageous, not essential)
- Project management/client delivery experience in digital agency or related industry
- Deep understanding of Creative delivery methods and needs
- Hands-on experience delivering creative projects
- Knowledge of media delivery (advantageous, not essential)
- In-depth knowledge of industry and trends in creative industry
- Exceptional communication and interpersonal skills
- Ability to interact effectively with clients and team members
- Strong leadership skills
- Strong communication skills
- Ability to influence and motivate teams
- Ability to build a great culture
- Assertiveness and ability to take charge
- Drive growth
Tasks
- Oversee end-to-end delivery of creative and media projects
- Ensure structured and scalable project execution
- Develop and refine project planning processes
- Define clear timelines, milestones, deliverables, and resource needs
- Manage scope and change control
- Adjust project plans to balance profitability and client expectations
- Lead delivery teams to maintain high-quality outputs
- Identify and mitigate operational risks
- Address roadblocks to ensure seamless execution
- Contribute to EMEA delivery organization growth
- Support nearshore delivery strategy
- Input into resource planning and allocation
- Ensure optimal utilization of creative, technical, and media talent
- Highlight recruitment needs to the recruitment team
- Build and mentor a high-performing delivery function
- Foster a culture of collaboration, growth, and accountability
- Identify and resolve operational bottlenecks
- Optimize workflows and systemic issues
- Standardize processes, templates, and best practices
- Improve operational efficiency and scalability
- Establish and monitor key performance indicators
- Measure project success, resource utilization, and profitability
- Champion AI, automation, and workflow tools
- Drive efficiency and innovation in delivery processes
- Oversee project budgets
- Ensure profitable delivery without compromising quality
- Track and report on project financial performance
- Ensure transparency and alignment with business goals
- Identify areas for cost control and operational efficiencies
- Ensure long-term sustainability
- Align delivery with client expectations and business objectives
- Partner with client management and client-facing teams
- Foster strong internal communication and collaboration
- Bring deep expertise in creative processes
- Support media lead in meeting client and internal expectations
- Lead operational workflows for scalable, multi-market execution
- Demonstrate strong project management skills
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Flexible Working
- Flexible hybrid working policy
Retirement Plans
- Company pension scheme
Company Bike
- Lease bike options
Public Transport Subsidies
- Deutschlandticket subsidy
- Public transport subsidy
Free or Subsidized Food
- Occasional breakfast/lunch at office
Snacks & Drinks
- Smoothie Tuesdays
Other Benefits
- €30 monthly flexible package
- Reasonable adjustment support
Additional Allowances
- Digital food stamps
- Massage studio subsidy
- Internet cost subsidy
Healthcare & Fitness
- Fitness provider subsidy
- Sport club subsidy
Corporate Discounts
- Future Bens access
Mental Health Support
- OpenUp platform contribution
Team Events
- Social events
Learning & Development
- Training opportunities
- Development opportunities
- Certification opportunities
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
DEPT®
Industry
Marketing
Description
DEPT® is a digital agency that specializes in tech and marketing, creating innovative solutions for clients across various industries.